This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Getting started with BMC Remedy with Smart IT

Finding your way around the Smart IT user interface

Click links within the image to view details.

smartITTOC

Documentation for other versions of Smart IT

This table lists the supported BMC Remedy ITSM versions for each Smart IT version.

BMC Remedy ITSM version

Smart IT versionSmart IT Documentation Link
8.1 (all service packs) through 9.1 (all service packs)1.6

Installing

Upgrading

8.0 (all service packs) through 9.1 (all service packs)

1.5.01

Installing

Upgrading

8.0 (all service packs) through 9.1 (all service packs)

1.5

Installing

Upgrading

7.6.04 Service pack 2 through 9.1

1.4

Installing

Upgrading

7.6.04 Service pack 2 through 9.1

1.3.01

Installing

Upgrading

7.6.04 Service pack 2 through 9.0 (all service packs)

1.3

Installing

Upgrading

7.6.04 Service pack 2 through 9.0 (all service packs)

1.2

Installing

Upgrading

7.6.04 Service pack 2 through 9.0

1.1

Installing

Upgrading

7.6.04 Service pack 2 through 9.0

1.0.01

Installing

Upgrading

7.6.04 Service pack 2 through 9.0

1.0

Installing

Upgrading

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Comments

  1. Mario Fabraccio

    Hello all,

     

    i'm not able to view the Scanning assets and updating details Pages , can you help me ?

     

    Thank you , very much.

    Nov 21, 2014 09:37
    1. Bruce Cane

      Hi Mario,

      Thanks for letting us know. Can you see it now?

      Nov 21, 2014 11:52