Errors for required fields
The following table lists error codes from missing required fields.
Error codes from missing required fields
Code |
Message |
Explanation |
---|---|---|
200 |
Missing Required Fields For Access ID |
Specify values for the Access ID's required fields. |
201 |
Missing Required Fields For It Skills |
When IT Skills is selected, Operational Category Tier 1 and Product Category Tier 1 are required. |
202 |
Missing Home Fields |
Home fields are required when client type is set to Home-based. |
203 |
Paging Times Is Required |
Specify paging times values. |
204 |
Time Zone Is Required |
Specify a time zone. |
205 |
The Open Times field and Close Times field must either both have values or both be empty |
Either specify values or clear the values for both the Open Time and Close Times fields. |
206 |
Pager Service Provider Is Required When On-Call Paging Type Is Generic |
Either specify a pager service provider value or assign On-Call Paging Type a value other than Generic. |
207 |
Pager Parameters Email Is Required For The Selected Pager Service Provider |
Either specify a pager parameters email value or select a pager service provider that does not require a pager parameters email. |
208 |
Pager Parameters Pin Is Required For The Selected Pager Service Provider |
Either specify a pager parameters pin value or select a pager service provider that does not require a pager parameters pin. |
209 |
Pager Parameters Phone Is Required For The Selected Pager Service Provider |
Either specify a pager parameters phone number value or select a pager service provider that does not require a pager parameters phone number. |
210 |
Pager Parameters Pin And Phone Is Required For The Selected Pager Service Provider |
Either specify a pager parameters pin or a pager parameters phone value or select a pager service provider that does not require a pager parameters pin or pager parameters phone. |
211 |
Operational Category Tier 1 and 2 are required fields when Operational Category Tier 3 is entered |
Either select values for operational category tier 1 and tier 2, or clear the value selected for operational category tier 3. |
212 |
At least one sub-category is required when Incident Management is selected |
Specify at least one subcategory. |
213 |
Change Management selected; at least one sub category is required |
Specify at least one subcategory. |
214 |
Source Cost Center And Distribution Percentage Are Required |
Specify values for Source Cost Center and Distribution Percentage. |
215 |
Person ID Is Required |
Specify a value for Person ID. |
216 |
Source Cost Center Is Required |
Specify a value for Source Cost Center. |
217 |
Both the Product Name and Manufacturer are required when defining a Product within Product Catalog |
Specify values for both product name and manufacturer. |
218 |
Login ID is required when On-Call paging type is set to Individual |
Either specify a value for Login ID or set the On-Call Paging Type to a value other than Individual. |
219 |
Site Required when the Client Type is Office-Based Employee, Field-Based Employee or Contractor |
Either specify a value for Site or specify a value for Client Type other than Office-Based Employee, Field-Based Employee, or Contractor. |
220 |
Missing Required Fields for Wallet attribute |
When Wallet Attribute is selected, Category and Type are required. |
221 |
Generic Category Tier 1 and 2 are required fields when Generic Category Tier 3 is entered |
Either select values for generic category tier 1 and tier 2, or clear the value selected for generic category tier 3. |
222 |
Manufacturer is required when specifying Product Name |
Either specify a value for Manufacturer or clear any value specified for Product Name. |
223 |
Product Name required with specifying Manufacturer |
Either specify a value for Product Name or clear any value specified for Manufacturer. |
224 |
Product Tier 1 through 3, Manufacturer, and Product Name fields are required when Model Version is entered |
Either specify values for Product Tier 1 through 3, Manufacturer, or Product Name, or clear any value specified for Model Version. |
225 |
Product Tier 1 through 3 are required when either Product Name or Manufacturer is entered |
Either specify values for Product Tier 1 through 3, or clear any value specified for Product Name and Manufacturer. |
226 |
Product Tier 1 is required when Product Tier 2 or 3 is entered |
Either specify values for Product Tier 1, or clear any values specified for Product Tier 2 and Product Tier 3. |
227 |
Product Tier 1 and 2 are required fields when Product Category Tier 3 is entered |
Either specify values for Product Tier 1 and 2, or clear any value specified for Product Category Tier 3. |
228 |
Operational Category Tier 1 is a required field when either Operational Category 2 or 3 is entered |
Either specify a value for Operational Category Tier 1 or clear any values specified for Operation Category 2 and Operational Category 3. |
229 |
Company Menu Structure Tier 1 is required when Menu Structure Tier 2 is entered |
Either specify a value for Company Menu Structure Tier 1 or clear any value specified for Menu Structure Tier 2. |
230 |
Company Menu Structure Tier 1 and Tier 2 are required when Menu Structure Tier 3 is entered |
Either specify a value for Company Menu Structure Tier 1 or clear any value specified for Menu Structure Tier 3. |
231 |
Organization is required when specifying Department |
Either specify a value for Organization or clear any values specified for Department. |
232 |
User Service Restoration, User Service Request, Infrastructure Restoration or Infrastructure Event is required when Incident Management flag is selected |
Either specify values for User Service Restoration, Service Request, Infrastructure Restoration, and Infrastructure Event, or deselect the Incident Management flag. |
233 |
Organization and Department must be blank when specifying Global Contact Company |
Either clear the values specified for Organization and Department or clear the value specified for Global Contact Company. |
234 |
Region, Site Group and Site must be blank when specifying Global Company |
Either clear the values specified for Region, Site Group, and Site, or clear the value specified for Global Company. |
235 |
The License Type, Full Text License Type and Default Notification Mechanism is required when specifying Login ID |
Either clear the values specified for License Type, Full Text License Type and Default Notification Mechanism or clear the value specified for Login ID. |
236 |
The Login ID is required when the Support Staff flag is set to Yes |
Either specify a value for Login ID or set the Support Staff flag to No. |
237 |
The Currency is required when specifying the Hourly Rate Value |
Either specify a value for Currency or clear any value specified for Hourly Rate Value. |
238 |
Support Company, Support Organization, Support Group, Inherent Group, and Functional Role fields must be left blank when the Approval For field is set to Individual |
Either clear the values specified for Support Company, Support Organization, Support Group, Inherent Group, and Functional Role, or set the Approval For field to a value other than Individual. |
239 |
First Name, Last Name, Inherent Group, Functional Role, and Approver Login ID field must be left blank when the Approval For field is set to Group |
Either clear the values specified for First Name, Last name, Inherent Group, Functional Role, and Approver login ID, or set the Approval For field to a value other than Group. |
240 |
First Name, Last Name and Approver Login ID fields are required when the Approval For field is set to Individual |
Either clear the values specified for First Name, Last Name, and Approver login ID, or set the Approval For field to a value other than Individual. |
241 |
Support Company, Support Organization and Support Group are all required when the Approval For field is set to Group |
Either clear the values specified for Support Company, Support Organization, and Support Group, or set the Approval For field to a value other than Group. |
242 |
CI Type is required and CI Name must be blank when Select On field is set to CI Type |
Either specify a value for CI Type as well as clearing the value from CI Name or specify a value other than CI Type for the Select On field. |
243 |
CI Name and Reconciliation Identity are required. CI Type and All Product Categorization Tiers must be blank when the Select On field is set to CI Name |
Specify a value for both CI Name and Reconciliation Identity; either clear the values from CI Type and All Product Categorization Tiers or set the Select On field to a value other than CI Name. |
244 |
All Product Categorization Tiers need to be blank when CI Name is entered |
Either clear the values from All Product Categorization Tiers or clear the value specified for CI Name. |
245 |
Process field is required when the Covering field is set to Specific Process |
Either specify a value for Process or specify a value other than Specific Process in the Covering field. |
246 |
Process field should be Left blank when the Covering field is set to All |
Either specify a value for Process or specify a value other than All in the Covering field. |
247 |
'Time Management Type', Year and 'Status Reason' fields are required when the 'Attribute Type' is set to 'HR Time Management' |
Either enter values for Time Management Type, Year, and Status Reason, or set HR Time Management to a value other than Attribute Type. |
248 |
Support Company, Support Organization and Assigned Group are required when Event field is "Script" |
Either specify values for Support Company, Support Organization, and Assigned Group, or set Event to value other than Script. |
249 |
Resolution Product Tier 1 is required when Resolution Product Tier 2 or 3 is entered |
Either specify a value for Resolution Product Tier 1 or clear any values specified for Resolution Product Tier 2 and Resolution Product Tier 3. |
250 |
Resolution Product Tier 1 and 2 are required fields when Resolution Product Category Tier 3 is entered |
Either specify a value for Resolution Product Tier 1 and Resolution Product Tier 2 or clear any values specified for Resolution Product Tier 3. |
251 |
Resolution Product Tier 1 through 3 are required when either Resolution Product Name or Manufacturer is entered |
Either specify a value for Resolution Product Tier 1 through Resolution Product Tier 3 or clear any values specified for Resolution Product Name and Manager. |
252 |
Resolution Product Tier 1 through 3, Resolution Manufacturer, and Resolution Product Name fields are required when Resolution Model Version is entered |
Either specify a value for Resolution Product Tier 1 through Resolution Product Tier 3 and Resolution Product Name or |
253 |
Incident Template ID or Template Name are required when Incident Action Type is Template |
Either specify values for Incident Template Id and Incident Template Name or set Action Type to a value other than Template. |
254 |
Operational Category Tier 1 or Product Category Tier 1 are required when Incident Action Type is Categorization |
Either specify values for Operational Category Tier 1 and Product Category Tier 1 or set Incident Action Type to a value other than Categorization. |
255 |
Summary or Notes are required when Incident Action Type is Summary/Notes |
Either specify a value for Summary or Note or set the Incident Action Type to a value other than Summary/Notes. |
256 |
Script Description is required when Incident Action Type is Script |
Either specify a value for Script Description or set Incident Action Type to a value other that Script. |
257 |
Solution Database ID is required when Incident Action Type is Solution |
Either specify a value for Solution Database ID or set Incident Action Type to a value other than Solution. |
258 |
Known Error ID is required when Incident Action Type is "Known Error" |
Either specify a value for Known Error ID or set Incident Action Type to a value other than Known Error. |
259 |
Decision Tree Main Branch ID or Decision Tree Previous Branch ID fields are required when this branch is not a main branch |
Either specify values for Decision Tree Main Branch ID and Decision Tree Previous Branch ID columns in the |
260 |
When the Customer Person ID is not populated, the Customer's Company, First Name and Last Name are required |
Either specify values for Customer's Company, First Name, and Last Name, or specify a value for Customer Person ID. |
261 |
When the Contact Person ID is not populated, the Contact's Company, First Name and Last Name are required |
Either specify values for Contact's Company, First Name, and Last Name, or specify a value for Contact Person ID. |
262 |
The Resolution or Resolution Categorization Tier 1 field is required when the status is either Resolved or Closed and the Service Type is User Service Restoration or Infrastructure Restoration |
Either specify values for the Resolution and Resolution Categorization Tier 1 fields, or set Status to a value other than Resolved or Closed or set Service Type to a value other than User Service Restoration or Infrastructure Restoration. |
263 |
The Status Reason field requires a value when the Status is either Pending or Resolved |
Either specify a value for Status Reason or set Status to a value other than Pending or Resolved. |
264 |
The Last Resolved Date is required when the Status is either Resolved or Closed |
Either specify a value for Last Resolved Date or set Status to value other than Resolved or Closed. |
265 |
The Closed Date is required when the Status is Closed |
Either specify a value for Closed Date or set Status to a value other than Closed. |
266 |
The Assignment Group, Assignee, or Assignee Login ID field must be filled in |
Specify values for either Assignment Group, Assignee, or Assignee Login ID. |
267 |
The Owner Group, Owner, or Owner Login ID field 'must be filled in |
Specify values for either Owner Group, Owner, or Owner Login ID. |
268 |
The Reported To Vendor Date is required when a Vendor Group is selected for assignment |
Either specify a Reported To Vendor Date or clear any Vendor Group specified for assignment. |
269 |
All Recipient Group Fields are required when Notify is set to Group |
Either specify values for all of the recipient group fields or set Notify to a value other than Group. |
270 |
Recipient Person ID or Recipient field is required when Notify is set to Individual |
Either specify values for the Recipient Person ID or Recipient fields or set Notify to a value other than Individual. |
271 |
Either the Person ID or the combination of Company, First Name, and Last Name is required for the customer |
Either specify a value for Person ID or change the values specified for Company, First Name, and Last Name to make them a valid combination. |
272 |
When the Requester Person ID is not populated, the Requester Company, First Name, and Last Name are required |
Either specify a value for Requestor Person ID, or specify values for Requester Company, First Name, and Last Name. |
273 |
If any of the following fields are populated, all are required -- Company, Support Group, Organization, Support Group Name |
|
274 |
When the Requested For Person ID is not populated, the Requested For Company, First Name, and Last Name are required |
Either specify a value for Requested For Person ID, or specify values for Requested For Company, First Name, and Last Name. |
275 |
Either the Impact, Urgency or Priority is required |
Specify values for Impact, Urgency, and Priority. |
276 |
When the Customer Person ID is not populated, the Customer Company, Customer First Name, and Customer Last Name are required |
Either specify a value for Customer Person ID, or specify values for Customer Company, Customer First Name, and Customer Last Name. |
277 |
If any of the following fields are populated, all are required --All Assignee Company, Assignee Organization, Assignee Group Name |
|
278 |
The Problem Coordinator Assignment Group, Problem Coordinator Assignee or Problem Coordinator Assignee Login must be filled in |
Specify a value for Problem Coordinator Assignment Group, Problem Coordinator Assignee, or Problem Coordinator Assignee Login. |
279 |
The Status Reason field requires a value when the Status is either Completed or Cancelled |
Either specify a value for Status Reason or set the value of Status to something other than Completed or Cancelled. |
280 |
At least one of the three product categorizations or the product name is required when the problem investigation status is "Completed" |
Either specify a value for one of the product categorizations or the product name or set the problem investigation status to a value other than Completed. |
281 |
When the Requester Person ID is not populated, the Requester's Company, First Name and Last Name are required |
Either specify a value for Requester Person ID, or specify values for Requestor's Company, First Name, and Last Name. |
282 |
The Problem Coordinator Assignee or Problem Coordinator Assignee Login is required when status is "Assigned" or "Under Investigation" |
Either specify values for Problem Coordinator Assignee or Problem Coordinator Assignee Login or set the status to a value other than Assigned or Under Investigation. |
283 |
The Assignee Assigned Group and Problem Assignee or Assignee Login ID are required when status is "Under Investigation" or "Completed" or "Closed" |
Either specify values for Assignee Assigned Group and Problem Assignee or Assignee Login ID fields, or set the status to a value other than Under Investigation, Completed, or Closed. |
284 |
The Assignee Assigned Group (or Problem Assignee or Assignee Login ID) is required when the status is set to "Assigned" or "Closed" |
Either specify values for Assignee Assigned Group or Problem Assignee and Assignee Login ID, or set the status to a value other than Assigned or Closed. |
285 |
Vendor name and contact are required when the problem investigation is assigned to a vendor |
Either specify values for vendor name and contact or unassign the problem investigation. |
286 |
Either the Requested By Person ID or the combination of Requested By Support Company, First Name and Last Name is required |
Either specify values for Requested By Person ID or specify values that make the combination of Requested By Support Company, First Name, and Last Name valid. |
287 |
Either the Requested For Person ID or the combination of Requested For First Name and Last Name is required |
Either specify values for Requested For Person ID or specify values that make the combination of Requested For First Name and Last Name valid. |
288 |
When the Requested By Person ID is not populated, the Requested By Support Company, First Name and Last Name are required |
Either specify a value for Requested By Person ID or specify values for Requested By Support Company, First Name, and Last Name. |
289 |
When the Requested For Person ID is not populated, the Requested For First Name and Last Name are required |
Either specify a value for Requested For Person ID or specify values for Requested For First Name and Last Name. |
290 |
The Completed Date is required when the Status is either Completed or Closed |
Either specify a value for Completed Date or set the status to a value other than Completed or Closed. |
291 |
Level is required when the Process used is of type Parent-Child |
Either specify a value for Level or specify a value other than Parent-Child for Process. |
292 |
Individual Approver is required when the Process used is of type Parent-Child |
Either specify a value for Individual Approver or specify a value other than Parent-Child for Process. |
293 |
The Organization Company and Location Company must be the same |
Specify the same value for both Organization Company and Location Company. |
294 |
The Change Manager Support Group, Change Manager or Change Manager Login must be filled in |
Specify values for Change Manager Support Group, Change Manager, or Change Manager Login. |
295 |
Link to Request ID and Form field is required |
Specify values for Request ID and Form. |
296 |
The Change Request Previous Status is required when Change Request Status is "Pending" or "Rejected" |
Either specify a value for Change Request Previous Status or set the Change Request Status to a value other than Pending or Rejected. |
297 |
The Change Request Previous Status Reason is required when Change Request Previous Status is "Pending" |
Either specify a value for Change Request Previous Reason or set the Change Request Previous Status to a value other than Pending. |
298 |
The Timing Reason is required when Timing is "Expedited" |
Either select a timing reason or change the timing to a value other than Expedited. |
299 |
The Internet E-Mail is required when Default Notify Mechanism is E-mail |
Either enter an email address or change the Default Notify Mechanism to a value other than E-mail. |
2000 |
The Scheduled Start Date and Scheduled End Date are required when the Change Requested Status is past the Planning In Progress state |
Either add a scheduled start and end date or set the Change Requested Status to Planning In Progress or a status prior to this. |
2001 |
The Actual Start Date, Actual End Date, and Performance Rating are required when Change Request Status is Completed or Closed |
Either supply an Actual Start Date, Actual End Date, and Performance Rating, or set the Change Request Status to a value other than Completed or Closed. |
2002 |
Owner or Owner Group are required when Notification Date is set |
Either specify an Owner or Owner Group or clear the Notification Date field. |
2003 |
The Term conditions field requires an entry for Rolling Contract |
Specify Term conditions in the Rolling Contract field. |
2004 |
The Change Request Previous Status is required when Change Request Previous Status Reason is filled in |
Either select a value for Change Request Previous Status or clear the value selected for Change Request Previous Status Reason. |
2005 |
License Type, Full Text License Type and Default Notify Mechanism are required when Support Staff is "Yes" |
Either complete all the required fields or set Support Staff to No. |
2006 |
Contract Type is required |
Populate the Contract Type field. |
2007 |
Change Requester is required if End of Lease is defined |
Either populate the Change Requester field or remove End of Lease from the definition. |
2008 |
Cost Center is required |
Enter a cost center. |
2009 |
Expiration Date is required when specifying a Fixed or Rolling Contract term |
Enter a value for Fixed Contract or Rolling Contract term. |
2010 |
Notification Date is required when specifying a Fixed Contract term |
Enter a value for Fixed Contract term. |
2011 |
The Expiration Date is required |
Enter a value for Expiration Date. |
2012 |
The Notification Date is required |
Enter a value for Notification Date. |
2013 |
Support Company, Support Organization and Notification Group are all required |
Enter values for Support Company, Support Organization, and Notification Group. |
2014 |
Connection Answer 01 is required |
Either enter a value for Connection Answer 01 or use a different license type. |
2015 |
Connection Answer 02 is required |
Either enter a value for Connection Answer 02 or use a different license type. |
2016 |
Connection Answer 03 is required |
Either enter a value for Connection Answer 03 or use a different license type. |
2017 |
Connection Answer 04 is required |
Either enter a value for Connection Answer 04 or use a different license type. |
2018 |
Connection Answer 05 is required |
Either enter a value for Connection Answer 05 or use a different license type. |
2019 |
Connection Answer 06 is required |
Either enter a value for Connection Answer 06 or use a different license type. |
2020 |
Connection Answer 07 is required |
Either enter a value for Connection Answer 07 or use a different license type. |
2021 |
Connection Answer 08 is required |
Either enter a value for Connection Answer 08 or use a different license type. |
2022 |
Connection Answer 09 is required |
Either enter a value for Connection Answer 09 or use a different license type. |
2023 |
Connection Answer 10 is required |
Either enter a value for Connection Answer 10 or use a different license type. |
2024 |
Compliance Answer 01 is required |
Either enter a value for Compliance Answer 01 or use a different license type. |
2025 |
Compliance Answer 02 is required |
Either enter a value for Compliance Answer 02 or use a different license type. |
2026 |
Compliance Answer 03 is required |
Either enter a value for Compliance Answer 03 or use a different license type. |
2027 |
Compliance Answer 04 is required |
Either enter a value for Compliance Answer 04 or use a different license type. |
2028 |
Compliance Answer 05 is required |
Either enter a value for Compliance Answer 05 or use a different license type. |
2029 |
Compliance Answer 06 is required |
Either enter a value for Compliance Answer 06 or use a different license type. |
2030 |
Compliance Answer 07 is required |
Either enter a value for Compliance Answer 07 or use a different license type. |
2031 |
Compliance Answer 08 is required |
Either enter a value for Compliance Answer 08 or use a different license type. |
2032 |
Compliance Answer 09 is required |
Either enter a value for Compliance Answer 09 or use a different license type. |
2033 |
Compliance Answer 10 is required |
Either enter a value for Compliance Answer 10 or use a different license type. |
2034 |
A Master Certificate Identifier is required when Certificate Group Status is "Attached To Group" |
Either specify a master certificate identifier or specify a value other than Attached to Group for Certificate Group Status. |
2035 |
License Type is required |
Enter a value for license type. |
2036 |
Target Date is required when Status is not at Draft stage |
Either specify a value for the Target Date, or set the Status to Draft. |
2037 |
Site field is required on template |
Specify a value for Site. |
2038 |
Client Type is required on template |
Specify a value for Client Type. |
2039 |
Company is required on template |
Specify a value for Company. |
2040 |
Login ID is required when request type is People |
Either specify a value for Login ID, or set the value of the request type to a value other than People. |
2041 |
Relationship Level, Contact Company, Organization, and Department are required when request type is People Organization |
Either specify values for Relationship Level, Contact Company, Organization, and Department, or set the value of the request type to a value other than People Organization. |
2042 |
Contact Company, Support Organization, and Support Group Name are required when request type is Support Group |
Either specify values for Contact Company, Support Organization, and Support Group Name, or set the value of the request type to a value other than Support Group. |
2043 |
Operational Categorization Tier 1 is required when Create Request is set to Yes |
Specify Operational Categorization Tier 1. |
2239 |
First Name, Last Name, Support Company, Support Organization and Support Group field must be left blank when Approval For field is set to Inherent Group/Role |
Leave these fields blank when Approval For field is set to Inherent Group/Role. |
2241 |
Inherent Group is required when the Approval For field is set to Inherent Group/Role |
Provide a value for the Inherent Group field. |
15010 |
While creating 'Group Watch List' rule, both 'Remedy Login ID' and 'Article ID' should be null |
'Remedy Login ID' and 'Article ID' should be blank. |
25001 |
Article Owner Group could not be assigned |
An invalid knowledge source was specified. Specify a valid knowledge source. |
25002 |
Article Document ID is required |
Specify a document ID for the article. |
25003 |
'Related Article Request Type' is required |
Specify the type of the related article ID. |
25004 |
'Related Entity Primary ID' is required |
Specify the Related Entity Primary ID. |
25005 |
If adding an article to the watch list, 'Remedy Login ID' is required |
Specify a valid 'Remedy Login ID' for the watch list. |
25006 |
At least one field out of 'Remedy Login ID', 'Support Group Name' and 'Article ID' is required |
Fill in one of 'Remedy Login ID', 'Support Group Name' or 'Article ID' with a valid value. |
25007 |
For 'Assignment' event, both 'Old Assignee Login ID' and 'New Assignee Login ID' are required |
Specify both 'Old Assignee Login ID' and' New Assignee Login ID'. |
25008 |
For 'Status Change' event, both 'Previous Value' and 'New Value' are required |
Specify valid values for old and new status. |
Comments
Log in or register to comment.