This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Errors for invalid data

The following table lists error codes from invalid data that are identified during the validation operation on staging form records.

 

Error codes from invalid data

Code

Message

Explanation

100

Invalid Bargaining Unit

The bargaining unit value is not valid. Select the appropriate value.

101

Invalid Benefit Group

The benefit group value is not valid. Select the appropriate value.

102

Invalid Compensation Method

The compensation group value is not valid. Select the appropriate value.

103

Invalid Dental Plan

The dental plan value is not valid. Select the appropriate value.

104

Invalid Employment Status

The employment status value is not valid. Select the appropriate value.

105

Invalid Marital Status

The marital status value is not valid. Select the appropriate value.

106

Invalid Medical Plan

The medical plan value is not valid. Select the appropriate value.

107

Invalid Pension Plan

The pension plan value is not valid. Select the appropriate value.

108

Invalid Person
This data may not have been not found in the People form with the proper type and status.  If the Person was loaded in a previous step, it may have either failed validation or may not have been loaded

The person ID value must match a person ID either in the CTM:LoadPeople form or in the CTM:People form. Correct the person ID on this form or on the CTM:LoadPeople form.

109

Invalid Operational Category fields for IT skills

One or more of the operational category values is not valid. You can obtain correct values from the CFG:Service Catalog form.

110

Invalid Product Category fields for IT skills

One or more of the product category tier values is not valid. You can obtain correct values from the PCT:Product Catalog form.

111

Invalid category or type

The category and type values must match values in the CFG:Generic Catalog form.

112

Invalid Contact Type

The contact type value is not valid. Select the appropriate value.

113

Invalid Home Country

The home country is not valid. Select the appropriate value.

114

Invalid Manager

The manager's login ID must match a login ID in the CTM:People form. If you do not know the manager's login ID, you can search the CTM:People form on another field, such as last name.

115

Invalid Pager Service Provider

The pager service provider is not valid. Select the appropriate value.

116

Invalid Template

The template name must match a template name either in the CTM:LoadPeopleTemplate form or in the CTM:PeopleTemplate form. Correct the template name on this form or on the CTM:LoadPeopleTemplate form.

117

Invalid Title

The title value is not valid. Select the appropriate value.

118

Invalid Company
This data may not have been not found in the Company form with the proper type and status.  If the Company was loaded in a previous step, it may have either failed validation or may not have been loaded

The company value is not valid. Select the appropriate value.

119

Invalid Department

The department value is not valid. Select the appropriate value.

120

Invalid Organization

The organization value is not valid. Select the appropriate value.

121

Invalid Site
This data may not have been not found in the Site form with proper status and company association.  If the Site was loaded in a previous step, it may have either failed validation or may not have been loaded

The site value is not valid. Select the appropriate value.

122

Invalid Site for selected Company
This data may not have been not found in the Site form with proper status and company association.  If the Site was loaded in a previous step, it may have either failed validation or may not have been loaded

The selected company does not include the specified site. If the company is correct, select the appropriate site. Otherwise, select the appropriate company, and then select the appropriate site.

123

Invalid Support Group
This data may not have been not found in the Support Group form with proper status.  If the Support Group was loaded in a previous step, it may have either failed validation or may not have been loaded

The support group value is not valid. Select the appropriate value.

124

Invalid Permission Group

The permission group is not valid. For a list of valid permission groups, see Permission groups.

125

Invalid Country

The country value is not valid. Select the appropriate value.

126

Invalid Region
This data may not have been configured correctly in the Company form.  If the Region was loaded in a previous step, it may have either failed validation or may not have been loaded

The region value is not valid. Select the appropriate value.

127

Invalid Site Group
This data may not have been configured correctly in the Company form.  If the Site Group was loaded in a previous step, it may have either failed validation or may not have been loaded

The site group value is not valid. Select the appropriate value.

128

Invalid City

The city value is not valid. Select the appropriate value.

129

Assignment Group cannot be the same as the Support Group

Change either the Assignment Group or Support Group to make them different.

130

Invalid Assignment Group

The assignment group value is not valid. Select the appropriate value.

131

Invalid Functional Role

The functional role that is selected is not valid or is not applicable to your currently installed applications.

132

Invalid Product Catalog
This data may not be found in the Product Catalog in valid state, with the correct Company/Module relationship. If loaded in an earlier step, this validation may have failed

The product catalog value is not valid. Select the appropriate value.

133

Invalid Product Model/Version

The product model / version value is not valid. Select the appropriate value.

134

Invalid Operational Catalog

The operational catalog value is not valid. Select the appropriate value.

135

Invalid Manufacturer

Manufacturer must match entries found in the Company form or Company staging form with a company type of Manufacturer.

136

Both Start And End Times Must Be Entered Or Left Blank

Either enter both a Start Time and End Time or leave them both blank.

137

Start Time Must Be Earlier Than End Time

Enter a Start Time that is before the End Time.

138

Start Time Of The Next Schedule Must Be Later Than The End Time Of The Previous Schedule

Either change the Start Time of the next schedule to a time that is later than the End Time of the previous schedule or change the End Time of the previous schedule that is earlier than the Start Time of the next schedule.

139

Invalid time zone

The time zone is not valid. For a list of valid time zones, see Time zones.

140

Invalid Primary Cost Center Code

The primary cost center code is not valid. Select the appropriate value.

141

Invalid Cost Center

The cost center code is not valid. Select the appropriate value.

142

Invalid Source Cost Center

The source cost center code is not valid. Select the appropriate value.

143

Person Does Not Have A Primary Cost Center Defined

Define the primary cost center on the Financials tab of the People form.

144

Total Distribution Percentage Is Greater Than 100

Change the percentages so that the Total Distribution Percentage is less than 100.

145

Cost Center And Source Cost Center Must Not Be The Same

Either change the cost center or the source cost center to make them different.

146

The allocation method for the source cost center in the Finance Cost Center Configuration form is not set to 'Equal Distribution' or 'User-Defined Percentage'

Set the source cost center's allocation method in the Finance Cost Center Configuration form to either Equal Distribution or User-Defined Percentage.

147

Relationship Type Must Be Set To Secondary Cost Center

Set the Relationship Type to Secondary Cost Center.

148

Invalid Notification Event For The Module Name

The notification event value is not valid for the module named. Select the appropriate value.

149

Invalid Login ID
This data may not have been not found in the People form with the proper type and status.  If the Person was loaded in a previous step, it may have either failed validation or may not have been loaded

The Login ID is not valid. Select the appropriate value.

150

Invalid CI Type

The CI type value is not valid. Select the appropriate value.

151

Invalid Company or Company is not enabled
This data may not have been not found in the Company form with the proper type and status.  If the Company was loaded in a previous step, it may have either failed validation or may not have been loaded

The company value is either not valid or it is not enabled. Either select the appropriate value or assign the Enabled attribute.

152

Support Group must exist as a valid Support Group on CTM:LoadPeopleTemplatesSG for the specified Template

Either add the support group to match one that has been defined as a valid support group for the specified Template on the CTM:LoadPeopleTemplatesSG form, or correct the referenced support group to match one that has been properly defined.

153

HR Attendance Management record does not exist for the HR Time Management record

HR Time Management is a child record for HR Attendance Management. The HR Attendance Management record must exist already or be included in the HR Attendance Management attribute load for the HR Time Management record to load successfully.

154

Invalid work time. Open Time must be earlier than Close Time for any workday.

Make the work time valid either by making the open time prior to the close time or making the close time later than the open time.

155

Invalid Person ID
This data may not have been not found in the People form with the proper type and status.  If the Person was loaded in a previous step, it may have either failed validation or may not have been loaded

The person ID value is not valid. Select the appropriate value.

156

The Allocation Method For The Source Cost Center In the FIN:LoadConfigCostCentersRep Form Is Not Set To 'Equal Distribution' Or 'User-Defined Percentage'

Set the allocation method in the FIN:LoadConfigCostCentersRep form to either Equal Distribution or User-Defined Percentage.

157

Invalid Manager Name

The manager name value is not valid. Select the appropriate value.

158

Invalid Generic Catalog

The generic catalog value is not valid. Select the appropriate value.

159

A valid Generic Product Operational relationship record cannot be found

A valid record that matches the record's Generic, Product, and Operational catalog cannot be found in CFG:LoadGenericProdSerAssoc or CFG:GenericProdServiceAssoc forms. You must create a relationship first between those catalog entries before creating a Company Module relationship to it.

160

General Access is automatically given and is not a valid permission group for this form
No action needs to be taken for this error,  as this permission group is being handled by the load form process

No action needs to be taken for this error.

161

Asset Viewer is automatically given

If the following permission groups are specified for the Template Name, Asset Viewer is not valid because it is automatically given:

  • Task Manager
  • Task User
  • Incident User
  • Incident Master
  • Problem User
  • Problem Master
  • Infrastructure Change User
  • Infrastructure Change Master
  • Infrastructure Change Config
  • Purchasing User

162

Invalid Client Type

The following client types are valid. You can use either the number or words to specify the client type:

  • 2000 or Office-Based Employee
  • 3000 or Field-Based Employee
  • 4000 or Home-Based Employee
  • 5000 or Contractor
  • 7000 or Customer
  • 8000 or Prospect
  • 10000 or Vendor

163

Invalid Assignment Event

The assignment event value is not valid. Select the appropriate value.

164

Invalid Company, Region, Site Group and Site combination

The combination of the company, region, site group, and site values is not valid. Select the appropriate combination of values.

165

Invalid Process Name

The process name value is not valid. Select the appropriate value.

166

Invalid Contact Company
This data may not have been not found in the Company form with the proper type and status.  If the Company was loaded in a previous step, it may have either failed validation or may not have been loaded

The specified contact company is not a valid company value. Select the appropriate value.

167

Invalid Currency

The currency value is not valid. Select the appropriate value.

168

Invalid Approval Phase Company and Phase Name combination

The combination of approval phase company and phase name values is not valid. Select the appropriate combination of values.

169

Invalid Company (IA)

IA stands for Impacted Area.
Impacted Area is a child form containing organizational structures, such as Company > Region > Site or Group > Site > Organization > Department. Impacted areas can be created from incidents, changes, and assets.
The company specified for the impacted area is not a valid company value. Select the appropriate value.

170

Invalid Region (IA) for selected Company (IA)

The region value is not valid for the selected company. Select an appropriate region for the selected company.

171

Invalid Site Group (IA) for selected Company (IA)

The site group is not valid for the selected company. Select an appropriate site group for the selected company.

172

Invalid Site (IA) for selected Company (IA)

The site is not valid for the selected company. Select an appropriate site for the selected company.

173

Invalid Company (IA), Organization (IA) and Department (IA) combination

The company, organization, and department combination is not valid. Select the appropriate combination of values.

174

Invalid Requester Group combination (Company is required when Organization is present, and Organization is required when Group is entered)

The requestor group combination is not valid. Supply missing values, such as company (if organization is present) and organization (if group is present).

175

Invalid Requester Group

The requestor group is not valid. Select the appropriate value.

176

Invalid Change Manager Group combination (Company is required when Organization is present, and Organization is required when group is entered)

The change manager group combination is not valid. Supply missing values, such as company (if organization is present) and organization (if group is present).

177

Invalid Change Manager Group

The change manager group is not valid. Select the appropriate value.

178

Invalid Change Implementer Group combination (Company is required when Organization is present, and Organization is required when group is entered)

The change Implementer group combination is not valid. Supply missing values, such as company (if organization is present) and organization (if group is present).

179

Invalid Change Implementer Group

The change Implementer group value is not valid. Select the appropriate value.

180

Invalid Change Coordinator Group combination (Company is required when Organization is present, and Organization is required when group is entered)

The change coordinator group combination is not valid. Supply missing values, such as company (if organization is present) and organization (if group is present).

181

Invalid Change Coordinator Group

The change coordinator group value is not valid. Select the appropriate value.

182

Invalid Alternate Login ID

The alternate login ID value is not valid. Select the appropriate value.

183

Invalid For Login ID

The for login ID value is not valid. Select the appropriate value.

184

Invalid Process

The process value is not valid. Select the appropriate value.

185

Invalid Timing Reason for the Class selected

The timing reason is not valid for the selected class. Select the appropriate value.

186

No Configuration Items were found for the selected CI Type

Select a CI type that has associated configuration items.

187

No Configuration Items were found for the CI Name entered

Select a CI name that has associated configuration items.

188

Company (IA) required when any other IA fields are entered

Select a value for company or clear the values from the other IA fields.

189

Invalid Support Group Association Role

The support group association role is not valid. Select the appropriate value.

190

Invalid Assignment Support Group combination (Company is required when Organization is present, and Organization is required when Group is entered)

The assignment support group combination is not valid. Supply missing values, such as company (if organization is present) and organization (if group is present).

191

Invalid Assignment Support Group

The support group specified for assignment support group is not a valid support group value. Select the appropriate value.

192

Invalid Assignee

The assignee is not valid. Select the appropriate value.

193

Invalid Vendor Assignment Group combination (Company is required when Organization is present, and Organization is required when Group is entered)

The vendor assignment group combination is not valid. Supply missing values, such as company (if organization is present) and organization (if group is present).

194

Invalid Vendor Assignment Group

The vendor assignment group is not valid. Select the appropriate value.

195

Invalid Resolution Method

The resolution method is not valid. Select the appropriate value.

196

Invalid Script Type

The script type is not valid. Select the appropriate value.

197

Invalid Company, Organization and Site Group combination

The combination of company, organization, and site is not valid. Select appropriate combination values.

198

Invalid Author

The author is not valid. Select the appropriate value.

199

Invalid Script Description

The script description is not valid. Select the appropriate value.

1000

The Organization Company and Location Company must be the same when creating mapping records for the Incident Management Module

Change either the organization company value or the location company value to be the same.

1001

Invalid Resolution Product Categorization

The resolution product categorization is not valid. Select the appropriate value.

1002

Invalid Resolution Product Model/Version

The resolution product model / version is not valid. Select the appropriate value.

1003

Resolution Category Tier 1 and 2 are required fields when Resolution Category Tier 3 is entered

Either select values for resolution category tier 1 and tier 2, or clear the value selected for resolution category tier 3.

1004

Resolution Category Tier 1 is a required field when either Resolution Category 2 or 3 is entered

Either select a value for resolution category tier 1, or clear the values selected for resolution category tier 2 and tier 3.

1005

Invalid Resolution Categorization

The resolution categorization value is not valid. Select the appropriate value.

1006

Invalid Template Authoring Group

The template authoring group value is not valid. Select the appropriate value.

1007

Invalid Status Reason for the Status selected

The status reason value is not valid for the selected status. Select the appropriate value.

1008

Invalid Resolution Cause

The resolution cause value is not valid. Select the appropriate value.

1009

Invalid Template Authoring Company

The template authoring company value is not valid. Select the appropriate value.

1010

Invalid CI Relationship Type selected

The CI relationship type value is not valid. Select the appropriate value.

1011

Invalid Incident Relationship Type selected

The incident relationship type value is not valid. Select the appropriate value.

1012

Invalid Relationship Type selected

The relationship type value is not valid. Select the appropriate value.

1013

Invalid Locale

The locale value is not valid. Select the appropriate value.

1014

Invalid Solution Database ID

The solution database ID value is not valid. Select the appropriate value.

1015

Invalid Known Error ID

The known error ID value is not valid. Select the appropriate value.

1016

Invalid Decision Tree Description

The decision tree description value is not valid. Select the appropriate value.

1017

Invalid Decision Tree Previous Branch ID

The decision tree previous branch ID value is not valid. Select the appropriate value.

1018

Invalid Decision Tree Main Branch ID

The decision tree main branch ID value is not valid. Select the appropriate value.

1019

Decision Tree Branch ID cannot be the same as Decision Tree Main Branch ID

Either change the decision tree branch ID value or the decision tree main branch ID value to make them different.

1020

Decision Tree Branch ID cannot be the same as Decision Tree Previous Branch ID

Either change the decision tree branch ID value or the decision tree previous branch ID value to make them different.

1021

No Configuration Items were found for the CI Name and Reconciliation Identity combination entered

Select a CI name and reconciliation identity combination of values that has associated configuration items.

1022

Invalid Request Identifier Type, BMC Incident Management is not available

Use a request ID that is associated with an installed Remedy component. For example, use one that is not associated with Remedy Incident Management.

1023

Invalid Relationship Type selected

The relationship type value is not valid. Select the appropriate value.

1024

Invalid Request Identifier - To (Request Identifier and Request Identifier type do not match)

For Invalid Request Identifier - To, replace either the request identifier or request identifier type so that they match.

1025

Invalid Request Identifier - From (Request Identifier and Request Identifier type does not match)

For Invalid Request Identifier - From, replace either the request identifier or request identifier type so that they match.

1026

Invalid Customer Person ID

The customer person ID value is not valid. Select the appropriate value.

1027

More than one record on People has matched using Customer's Company, First Name, Middle Name and Last Name

More than one record in the People.xlsx spreadsheet has the same value for customer company, first name, middle name, and last name. This record is likely a duplicate. Delete duplicate records.

1028

Invalid Customer Information

The customer information value is not valid. Select the appropriate value

1029

Invalid Contact Person ID

The contact person ID value is not valid. Select the appropriate value

1030

Invalid Contact Information

The contact information values are not valid. Select the appropriate value

1031

More than one record on People has matched using Contact's Company, First Name, Middle Name and Last Name

More than one record in the People.xlsx spreadsheet has the same value for contact company, first name, middle name, and last name. This record is likely a duplicate. Delete duplicate records.

1032

Invalid Site for selected Customer Company
This data may not have been not found in the Site form with proper status and company association.  If the Site was loaded in a previous step, it may have either failed validation or may not have been loaded

The site value is not valid for the selected customer company. Select the appropriate value

1033

Invalid Site for selected Contact Company
This data may not have been not found in the Site form with proper status and company association.  If the Site was loaded in a previous step, it may have either failed validation or may not have been loaded

The site value is not valid for the selected contact company. Select the appropriate value

1034

Invalid Customer Company
This data may not have been not found in the Company form with the proper type and status.  If the Company was loaded in a previous step, it may have either failed validation or may not have been loaded

The customer company value is not valid. Select the appropriate value

1035

Invalid Owner Support Group

The owner support group value is not valid. Select the appropriate value.

1036

Invalid Owner

The owner value is not valid. Select the appropriate value.

1037

Invalid Vendor Contact

The vendor contact value is not valid. Select the appropriate value.

1038

More than one record on People has matched using Vendor's Company, First Name, Last Name and Phone Number

More than one record in the People.xlsx spreadsheet has the same value for vendor's company, first name, last name, and phone number. This record is likely a duplicate. Delete duplicate records.

1039

New is not a valid Status

Change the New status value to a valid status value.

1040

No Default Group was found for the Assignee

Change the assignee to one which has associated default groups.

1041

No Default Group was found for the Owner

Change the owner to one which has associated default groups.

1042

Invalid Change Request Status

The status indicates that the change request is in an active approval state so there should be pending approval signatures on the APR:LoadSignature form. However, there are no Pending Approval Signatures. Change the status of the change request to something other than active approval.

1043

Invalid Incident Number

The incident number value is not valid. Select the appropriate value.

1044

More than one Assignee was found for the specified Support Company, Support Organization and Assigned Group with the same name

There are duplicate assignees with the same support company, support organization, and assigned group. Remove the duplicates.

1045

More than one Owner was found for the specified Owner Support Company, Owner Support Organization and Owner Group with the same name

There are duplicate owners with the same owner support company, owner support organization, and owner group. Remove the duplicates.

1046

More than one Assignee was found with the same name. Try using the Assignee Login ID or the Support Company, Support Organization and Assigned Group fields to narrow the search

There are duplicate assignees with the same name. To narrow the search, enter search criteria in the assignee login ID, support company, support organization, assigned group, or any combination of these fields.

1047

More than one Owner was found with the same name. Try using the Owner Login ID or the Owner Support Company, Owner Support Organization and Owner Group fields to narrow the search

There are duplicate owners with the same name. To narrow the search, enter search criteria in the owner login ID, owner support company, owner support organization, owner group, or any combination of these fields.

1048

Incident associating From is set as Duplicate - Can not make any Associations to this incident

Replace the incident referenced in Incident Associating From with an incident that is not duplicate.

1049

Incident associating From is set as Original - Can not use Relationship Type as Duplicate of for this incident

Replace the incident referenced in Incident Associating From with an incident that is not original, or change the Relationship Type to a type other than Duplicate.

1050

The process specified indicates that it is the current process for the parent record

The process specified indicates that it is the current process for the parent record. Change the status for the parent record so that it is in an active approval state.

1051

Invalid Owner Support Group combination (Company is required when Organization is present, and Organization is required when Group is entered)

The owner support group combination is not valid. Supply missing values, such as company (if organization is present) and organization (if group is present).

1052

Incident associating From will be set to Duplicate during promotion - Can not make any further Associations to this incident

Either clear the associations being made to the incident referenced in Incident associating From or replace the incident reference with one that will not become a duplicate during promotion.

1053

Incident associating From will be set to Original during promotion - Can not use Relationship Type as Duplicate of for this incident

Either reference an incident in Incident associating From that has a Relationship Type other than Duplicate or replace the incident reference with one that will not be set to original during promotion.

1054

Incident associating To will be set to Original during promotion - Can not use Relationship Type as Original of for this incident

Either reference an incident in Incident associating To that has a Relationship Type other than Original or replace the incident reference with one that will not be set to original during promotion.

1055

Incident associating To will be set to Duplicate during promotion - Can not make any further Associations to this incident

Either clear the associations being made to the incident referenced in Incident associating To or replace the incident reference with one that will not become a duplicate during promotion.

1056

Invalid Request ID

The request ID value is not valid. Select the appropriate value.

1057

Invalid Recipient Group

The recipient group value is not valid. Select the appropriate value.

1058

Invalid Recipient Person ID

The recipient person ID value is not valid. Select the appropriate value.

1059

Invalid Recipient

The recipient value is not valid. Select the appropriate value.

1060

More than one People record matches Recipient

More than one records in the Transactional-SharedComponents.xlsx spreadsheet has the same value in the Recipient column on the CFG-Reminders tab. Replace the recipient with a more specific name. For example, if you have just included first name, add the last name; if you have both first and last name and it is still is not unique, add a middle initial or name.

1061

Request Identifier - To and Request Identifier - From cannot be the same

Change either the request identifier to value or the request identifier from value to make them different.

1062

Invalid Requester Person

The requestor person value is not valid. Select the appropriate value.

1063

Invalid Requested For Person

The requested for person value is not valid. Select the appropriate value.

1064

More than one People record matches Requester

There are duplicate records with the same Requester in People.xlsx. Remove the duplicates.

1065

More than one People record matches Requested For

There are duplicate records with the same Requester For in People.xlsx. Remove the duplicates.

1066

Invalid Requester Support Group

The requestor support group value is not valid. Select the appropriate value.

1067

Invalid Requester Person ID

The requestor person ID value is not valid. Select the appropriate value.

1068

Invalid Requested For Person ID

The requested for person ID value is not valid. Select the appropriate value.

1069

Invalid Assignee Group

The assignee group value is not valid. Select the appropriate value.

1070

Scheduled Start Date cannot be after Scheduled End Date

Change either the scheduled start date or scheduled end date so that the scheduled start date precedes the scheduled end date.

1071

Actual Start Date cannot be after Actual End Date

Change either the actual start date or actual end date so that the scheduled start date precedes the scheduled end date.

1072

Company and Cost Center Code combination is not valid or Cost Center is not set to Active

Either change the values in the company or cost center code to make the combination of values valid or set the cost center to active.

1073

Invalid Cost Type

The cost type value is not valid. Select the appropriate value.

1074

Invalid Identifier

The identifier value is not valid. Select the appropriate value.

1075

No Default Group was found for the Problem Coordinator Assignee or Problem Coordinator Assignee Login

Provide the default group that is missing from either the problem coordinator assignee or problem coordinator assignee login.

1076

More than one Problem Coordinator (PC) Assignee was found with the same name. Try using the PC Assignee Login or the PC Support Company, PC Support Organization and PC Assigned Group fields to narrow the search

There are duplicate problem coordinator (PC) assignees with the same name. To narrow the search, enter search criteria in the PC Assignee Login, PC Support Company, PC Support Organization, PC Assigned Group, or any combination of these fields.

1077

Invalid Problem Coordinator Assignee

The problem coordinator assignee value is not valid. Select the appropriate value.

1078

More than one Problem Coordinator (PC) Assignee was found for the specified Coordinator Support Company, Coordinator Support Organization and Coordinator Assigned Group with the same name

There are duplicate problem coordinator (PC) assignees with the same name. To narrow the search, enter search criteria in the PC Support Company, PC Support Organization, PC Assigned Group, or any combination of these fields.

1079

Invalid Problem Coordinator Assigned Group

The problem coordinator assigned group value is not valid. Select the appropriate value.

1080

Problem Coordinator Assignee Login or Problem Coordinator Assignee do not have Problem Coordinator functional role

Check the Problem Coordinator Functional Role in the Support Groups tab of People form.

1081

Invalid Vendor Name

The vendor value is not valid. Select the appropriate value.

1082

Invalid Root Cause

The root cause value is not valid. Select the appropriate value.

1083

Invalid Coordinator Support Company

The coordinator support company value is not valid. Select the appropriate value.

1084

Invalid Coordinator Support Organization

The coordinator support organization value is not valid. Select the appropriate value.

1085

Invalid Coordinator Support Group

The coordinator support group value is not valid. Select the appropriate value.

1086

Invalid Implementer Support Company
This data may not have been not found in the Company form with the proper type and status.  If the Company was loaded in a previous step, it may have either failed validation or may not have been loaded

The implementer support company value is not valid. Select the appropriate value.

1087

Invalid Implementer Support Organization

The implementer support organization value is not valid. Select the appropriate value.

1088

Invalid Implementer Support Group

The implementer support group value is not valid. Select the appropriate value.

1089

Invalid Association (Can not make associations to Solution Database from Infrastructure Change)

Change the association to one that is valid.

1090

Invalid Requester Company
This data may not have been not found in the Company form with the proper type and status.  If the Company was loaded in a previous step, it may have either failed validation or may not have been loaded

The requester company value is not valid. Select the appropriate value.

1091

Invalid Request Identifier Type, BMC Problem Management is not available

Use a request identifier type that is associated with a Remedy component that is installed. For example, use a request identifier type that is not associated with Remedy Problem Management.

1092

Invalid Request Identifier Type, BMC Change Management is not available

Use a request identifier type that is associated with a Remedy component that is installed. For example, use a request identifier type that is not associated with Remedy Change Management.

1093

Invalid Request Identifier Type - From (Can not make associations From Solution Database)

Change the Request Identifier Type - From to one that is valid.

1094

Invalid Problem Investigation Location Information

The problem investigation location is not valid. Select the appropriate values.

1095

The Support Organization and Support Group Name of the Requester is not valid.

The requester's support organization and support group name values are not valid. Select the appropriate values.

1096

Invalid Problem Assignment Support Group

The problem assignment support group value is not valid. Select the appropriate value.

1097

Invalid Problem Coordinator Assignment Support Group combination (Company is required when Organization is present, and Organization is required when Group is entered)

The problem coordinator assignment support group combination is not valid. Supply missing values, such as company (if organization is present) and organization (if group is present).

1098

Invalid Problem Assignment Support Group combination (Company is required when Organization is present, and Organization is required when Group is entered)

The problem assignment support group combination is not valid. Supply missing values, such as company (if organization is present) and organization (if group is present).

1099

Invalid Known Error Assignment Support Group combination (Company is required when Organization is present, and Organization is required when Group is entered)

The known error assignment support group combination is not valid. Supply missing values, such as company (if organization is present) and organization (if group is present).

1100

Broadcast Start Date cannot be greater than Broadcast End Date

Change either the broadcast start date or the broadcast end date so that broadcast start date precedes broadcast end date.

1101

Invalid Broadcast Originated From; BMC Remedy Incident Management is not available

The Broadcast Originated From value is not valid. Select a value that does not require Remedy Incident Management to be installed. For example, numbers prefixed by HPD require Remedy Incident Management be installed.

1102

Invalid Broadcast Originated From; BMC Remedy Change Management is not available

The Broadcast Originated From value is not valid. Select a value that does not require Remedy Change Management to be installed. For example, numbers prefixed by CHG require Remedy Change Management be installed.

1103

Invalid Broadcast Originated From; BMC Remedy Problem Management is not available

The Broadcast Originated From value is not valid. Select a value that does not require Remedy Problem Management to be installed. For example, numbers prefixed by PBM require Remedy Problem Management be installed.

1104

Invalid Broadcast Originated From ID; either ID does not exist or Originated From record has error

The broadcast originated from ID value does not exist or the originated from record is not correct. Correct either the broadcast originated from ID or the originated from record.

1105

Invalid Form; BMC Remedy Incident Management is not available

The form is not valid. Use the appropriate form.

1106

Invalid Form; BMC Remedy Change Management is not available

The form is not valid. Use the appropriate form.

1107

Invalid Form; BMC Remedy Problem Management is not available

The form is not valid. Use the appropriate form.

1108

Invalid Link to Request ID

The link to request ID value is not valid. Select the appropriate value.

1109

Invalid Cost Category; BMC Remedy Incident Management is not available

The broadcast originated from value entered in the Cost Category column on the FIN-Costs tab of the Transactional-SharedComponents.xlsx spreadsheet requires Remedy Incident Management be installed and it is not. Enter a value that corresponds with a component you have installed. For example, enter a value other than Incident.

1110

Invalid Cost Category; BMC Remedy Change Management is not available

The broadcast originated from value entered in the Cost Category column on the FIN-Costs tab of the Transactional-SharedComponents.xlsx spreadsheet requires Remedy Change Management be installed and it is not. Enter a value that corresponds with a component you have installed. For example, enter a value other than Infrastructure Change.

1111

Invalid Cost Category; BMC Remedy Problem Management is not available

The broadcast originated from value entered in the Cost Category column on the FIN-Costs tab of the Transactional-SharedComponents.xlsx spreadsheet requires Remedy Incident Management be installed and it is not. Enter a value that corresponds with a component you have installed. For example, enter a value other than Problem Investigation.

1112

Invalid Cost Category; Cost Category has to be Incident, Infrastructure Change, Problem Investigation, Solution, or Known Error

The cost category value is not valid. Assign it a value of either Incident, Infrastructure Change, Problem Investigation, Solution, or Known Error.

1113

Invalid Requested By Support Company
This data may not have been not found in the Company form with the proper type and status.  If the Company was loaded in a previous step, it may have either failed validation or may not have been loaded

The requested by support company value is not valid. Select the appropriate value.

1114

No Default Group was found for the Change Manager or Change Manager Login

Change either the change manager or the change manager login to one that has an associated default group.

1115

No Default Group was found for the Change Implementer or Change Implementer Login

Change either the change implementer or the change implementer login to one that has an associated default group.

1116

More than one Change Manager Coordinator was found with the same name. Try using the Change Manager Login or the Manager Support Company, Manager Support Organization and Manager Support Group Name to narrow the search

There are duplicate change manager coordinators with the same name. To narrow the search, enter search criteria in the Change Manager Login, Change Manager Support Company, Manager Support Organization, Manager Support Group Name, or any combination of these fields.

1117

More than one Change Implementer was found with the same name. Try using the Change Implementer Login or the Implementer Support Company, Implementer Support Organization and Implementer Support Group Name to narrow the search

There are change implementers with the same name. To narrow the search, enter search criteria in the Change Implementer Login, Implementer Support Company, Implementer Support Organization, Implementer Support Group, or any combination of these fields.

1118

Invalid Implementer

The implementer value is not valid. Select the appropriate value.

1119

More than one Change Manager was found for the specified Manager Support Company, Manager Support Organization and Manager Support Group Name with the same name

There are duplicate change managers for the specified manager support company, manager support organization, or manager support group name with the same name. Remove any duplicates.

1120

More than one Change Implementer was found for the specified Implementer Support Company, Implementer Support Organization and Implementer Support Group Name with the same name

There are duplicate change implementers for the specified implementer support company, implementer support organization, or implementer support group name with the same name. Remove any duplicates.

1121

Invalid Change Manager Login

The change manager login value is not valid. Select the appropriate value.

1122

Invalid Change Implementer Login

The change implementer login value is not valid. Select the appropriate value.

1123

Invalid End Time; End Time must be greater than Activate Time

Either change the end time or the activate time so that the activate time precedes the end time.

1124

Invalid Manager Support Company
This data may not have been not found in the Company form with the proper type and status.  If the Company was loaded in a previous step, it may have either failed validation or may not have been loaded

The manager support company value is not valid. Select the appropriate value.

1125

Invalid Manager Support Organization

The manager support organization value is not valid. Select the appropriate value.

1126

Invalid Manager Support Group

The manager support group value is not valid. Select the appropriate value.

1127

More than one People record matches Requested By Support Company, First Name, Middle Name and Last Name

There are duplicate records in People.xlsx with the same Requested By Support Company, First Name, Middle Name, or Last Name. Remove the duplicates.

1128

More than one People record matches Requested For First Name and Last Name

There are duplicate records in People.xlsx with the same Requested For First Name or Last Name. Remove the duplicates.

1129

The Requested By First Name and Last Name, or Person ID specified does not have a Login ID. When the Create Request flag is set to Yes, the Customer must have a Login ID

Either assign a login ID to the Requested By First Name, Last Name, or Person ID you specified, or assign the Create Request flag a value of No.

1130

Invalid Requested By Support Group combination (Company is required when Organization is present, and Organization is required when Group is entered)

The requested by support group combination is not valid. Supply missing values, such as company (if organization is present) and organization (if group is present).

1131

Invalid Scheduled Start Date; Scheduled Start Date comes before the Required Start Date

Change either the scheduled start date or the required start date so that the scheduled start date precedes the required start date.

1132

Invalid Requested End Date; Requested End Date must be greater than Requested Start Date

Change either the requested end date or the requested start date so that the requested start date precedes the requested start date.

1133

Invalid Scheduled End Date; Scheduled End Date must be greater than Scheduled Start Date

Change either the scheduled end date or the scheduled start date so that the scheduled start date precedes the scheduled start date.

1134

Invalid Actual End Date; Actual End Date must be greater than Actual Start Date

Change either the actual end date or the actual start date so that the actual start date precedes the actual start date.

1135

Invalid Login ID in the Individual Approver field

The login ID value specified in the Individual Approver field is not valid. Select the appropriate value.

1136

Only the Individual Approver field or Group Approver fields can be populated

Values exist in fields other than the Individual Approver or Group Approver. Clear the other fields of their values.

1137

For Group Approvers, the Support Company, Support Organization and Support Group fields are required

Either no support company, support organization, or support group or a combination of these was specified for the group approver. Specify the missing values.

1138

Invalid Task Group Template ID

The task group template ID value is not valid. Select the appropriate value

1139

There are no members in the specified Support Group that have the functional role of Infrastructure Change Approver

Replace the specified support group with one that has members assigned to the support group functional role.

1140

Invalid Ticket Request ID

The ticket request ID value specified is not valid. Select the appropriate value.

1141

Invalid Process

The process value specified is not valid. Select the appropriate value.

1142

Invalid Change Request Status

Select a valid change request status.

1143

Invalid Task Group Identifier. Either Task Group does not exist or Request ID and Request Form Name do not match the Task being loaded.

The task group identifier value specified is not valid. Either specify a task group that exists or specify a Request ID and Request Form Name that match the task being loaded.

1144

The Level specified is greater than the Max Approval Level for the Process

Either specify a Level that is less than the Max Approval Level for the Process or change the Max Approval Level that is less than the Level.

1145

Invalid Breach Reason

The breach reason value is not valid. Select the appropriate value.

1146

Invalid Breach Exception

The breach exception value is not valid. Select the appropriate value.

1147

Invalid Scheduled Start Date; Schedule Start Date comes before the Earliest Start Date

Change either the scheduled start date or the earliest start date so that the scheduled start date precedes the earliest start date.

1148

The Level must be greater than 0

Change the value specified for level so that is greater than zero.

1149

The parent record must be in an active approval state for the Approval Status to be Pending

Assign active approval status to parent record.

1150

The parent record must be in an active approval state if the process specified is the current process

Change the parent record to the active approval state.

1151

The parent record must be Rejected if the Approver Status is Rejected

Assign rejected status to parent record.

1152

If the approval status is set to Rejected all other approval signatures for the same parent record and process must be set to Closed

Change all of the approval signature records to closed for that change record.

1153

Change Manager or Change Manager Login do not have Change Manager functional role

Either assign the Change Manager functional role to the Change Manager or Change Manager Login being specified, or specify a Change Manager or Change Manager Login that has Change Manager functional role assigned.

1163

Invalid License Type

The license type value specified is not valid. Select the appropriate value.

1164

Support Group must exist as a valid Support Group on CTM:LoadSupportGroupAssociation for the specified Login ID

Either replace the login ID specified or the support group to match on that exists on CTM:LoadSupportGroupAssociation.

1165

Invalid Template Identifier for the Template Type selected or Template is not Active

Select a valid template identifier for the template type selected, or apply the Active attribute to the template.

1166

Predecessor and Successor with the same Instance ID is not permitted

Either change the instance ID of the predecessor or change the instance ID of the successor.

1167

Proposed flow is not permitted as it would cause a loop

A flow have been previously defined that would make this flow recursive. For example, if you previously defined a flow from A to B, you cannot now define a flow from B to A.

1168

Successor cannot be set to 'Start'

Only predecessors can be set to Start.

1169

Invalid Successor

The successor value specified is not valid. Select the appropriate value.

1170

Invalid Predecessor

The predecessor value specified is not valid. Select the appropriate value.

1171

Invalid Flow; Predecessor and Successor Associations must belong to the same Parent

Correct the flow to use predecessors and successors that belong to the same parent.

1172

Parent of Association Template must be set to Type of 'Standard' and Status 'Active'

Set the association template's parent type to Standard and its status to Active.

1173

Invalid Association (Reverse Association exists on Staging form)

Either discard the current association or correct the reverse association on the staging form.

1174

Invalid Association (Reverse Association exists on Target form)

Either discard the current association or correct the reverse association on the target form.

1175

Invalid Association (Template Identifier and Task Group Template Identifier should have same company or Template Identifier Company should be '- Global -')

Either use the same company in the template identifier and task group template identifier, or use - Global - as the template identifier company.

1176

Invalid Automatic Command Selection

Use a valid value in the automatic command selection.

1177

Invalid Task Group Template Identifier or Template is not Active

Either use a valid task group template identifier, or set the template status to Active.

1178

Invalid Time Out Status Reason Selected

Select a valid time out status reason.

1179

Invalid Request Form Name

The requestor form name value specified is not valid. Select the appropriate value.

1180

Parent Instance ID and Child Instance ID cannot be the same

Either change the parent instance ID or the child instance ID to make them different.

1181

Invalid Parent Instance ID

The parent instance ID value specified is not valid. Select the appropriate value.

1182

Invalid Child Instance ID

The child instance ID value specified is not valid. Select the appropriate value.

1183

Invalid Relationship (CI to CI Relationship is not allowed here)

You are trying to create a relationship between CIs and that is not allowed. Change one of the CIs specified to a different type.

1184

Invalid Relationship (CI can not be Child)

The CI must be the parent in a relationship. Change the parent to make it the CI and change the child to make it something other than CI.

1185

License Expiration Date Must Be Later Than The License Effective Date

Change either the license expiration date or the license effective date so that the license effective date precedes the license expiration date.

1186

Expiration Date is in the past

Change the Expiration Date so that it is either the current date or a date later than the current date.

1187

Invalid Owner Support Company
This data may not have been not found in the Company form with the proper type and status.  If the Company was loaded in a previous step, it may have either failed validation or may not have been loaded

The Owner Support Company value specified is not valid. Select the appropriate value.

1188

Invalid Notification Group

The Notification Group value specified is not valid. Select the appropriate value.

1189

Invalid Parent Contract ID

The parent contract ID value specified is not valid. Select the appropriate value.

1190

Invalid Notification Contact

The Notification Contract value specified is not valid. Select the appropriate value.

1191

Invalid Change Requester

The Change Requester value specified is not valid. Select the appropriate value.

1192

Invalid Owner Group

The Owner Group value specified is not valid. Select the appropriate value.

1193

Invalid Owner Contact

The Owner Contract value specified is not valid. Select the appropriate value.

1194

Invalid Authorized Callers

The Authorized Callers value specified is not valid. Select the appropriate value.

1195

Invalid Term

The Term value specified is not valid. Select the appropriate value.

1196

Invalid Term Condition

The Term Condition value specified is not valid. Select the appropriate value.

1197

The Expiration Date must be later than the Start Date

Change either the expiration date or the start date so that the start date precedes the expiration date.

1198

The Notification Date you entered is later than the Expiration Date. Enter a Notification Date that is earlier than the Expiration Date

Change either the notification date or the expiration date so that the notification date precedes the expiration date.

1199

Invalid Parent Identifier for the Parent Type selected

Either change the parent identifier to match the type selected or change the type to match the parent identifier specified.

1200

Invalid Parent Reconciliation ID

The Parent Reconciliation ID value specified is not valid. Select the appropriate value.

1201

Invalid Child Reconciliation ID

The Child Reconciliation ID value specified is not valid. Specify the appropriate value.

1202

Invalid Relationship Type

The Relationship Type value specified is not valid. Specify the appropriate value.

1203

Parent Reconciliation ID and Child Reconciliation ID cannot be the same

Change either the Parent Reconciliation ID or the Child Reconciliation ID to make them different.

1204

'Change Request Prev Status' cannot be the same as 'Change Request Status' if Status is Rejected or Pending

Either change the value specified for Change Request Prev Status or Change Request Status to make them different or Change the Status to something other than Rejected or Pending.

1205

Invalid 'Change Req Prev Status Reason' for the 'Change Requested Prev Status' selected

Either change the value selected for Change Req Previous Status Reason or the value selected for Changed Requested Prev Status.

1206

Invalid Supplier Name

The Supplier Name value specified is not valid. Select the appropriate value.

1207

Invalid Request Identifier - To (CI is not a Business Service CI)

The Request Identifier - To value specified is not valid. Select the appropriate value.

1208

Invalid Request Identifier - From (CI is not a Business Service CI)

The Request Identifier - From value specified is not valid. Select the appropriate value.

1209

Invalid Contract Type

Select a valid contract type and retry.

1210

The License Type associated with the permission should be 'Not Applicable'

Change the license type so it is Not Applicable.

1211

The License Type associated with the permission should be 'Read'

Change the license type so it is Read.

1212

The License Type associated with the permission should be 'Fixed'

Change the license type so it is Fixed.

1213

The License Type associated with the permission should be 'Floating'

Change the license type so it is Floating.

1214

The License Type associated with the permission should be 'Fixed or Floating'

Change the license type so it is Fixed or Floating.

1215

The License Type associated with the permission should be 'Fixed, Floating or None'

Change the license type so it is Fixed, Floating or None.

1216

Invalid Payment Code

The Payment Code value specified is not valid. Select the appropriate value.

1217

Invalid Payment Period

The Payment Period value specified is not valid. Select the appropriate value.

1218

Invalid Categorization Tier 1
This data is not found in the Product Catalog in a valid state, or may not have successfuly validated in a previous step

The Categorization Tier 1 value specified is not valid. Select the appropriate value.

1219

Invalid Categorization Tier 2
This data is not found in the Product Catalog in a valid state, or may not have successfuly validated in a previous step

The Categorization Tier 2 value specified is not valid. Select the appropriate value.

1220

Invalid Categorization Tier 3
This data is not found in the Product Catalog in a valid state, or may not have successfuly validated in a previous step

The Categorization Tier 3 value specified is not valid. Select the appropriate value.

1221

'CI Type of Relationship' can be 'CI' only if 'Request Identifier Type' is 'Incident', 'Known Error' or 'Problem Investigation'

Either use a value other than CI for CI Type of Relationship or change the value specified for Request Identifier Type to one of Incident, Known Error or Problem Investigation.

1222

Invalid Service ReconID

The Service Recon ID value specified is not valid. Select the appropriate value.

1223

Invalid CI ReconID

The CI Recon ID value specified is not valid. Select the appropriate value.

1224

CI Type of Relationship' can be 'Service CI' only if 'Request Identifier Type' is 'Incident', 'Infrastructure Change', 'Known Error' or 'Problem Investigation'

Either use a value other than Service CI for CI Type of Relationship or change the value specified for Request Identifier Type to one of Incident, Infrastructure Change, Known Error or Problem Investigation.

1225

Parent Relationship Type can only be "Configuration Item" or "Contract"

Change the value for Parent Relationship Type to Configuration Item or Contract.

1226

Child Relationship Type can only be "Contract" or "License Certificate"

Change the value for Child Relationship Type to Contract or License Certificate.

1227

Invalid Cost per Asset Currency

Correct the value specified for Cost per Asset Currency.

1228

Invalid Residual Value Currency

Correct the value specified for Residual Value Currency.

1229

Invalid Payment Amount Due Currency

Correct the value specified for Payment Amount Due Currency.

1230

Invalid Payment Amount Sent Currency

Correct the value specified for Payment Amount Sent Currency.

1231

Connection Ans 01 must be an integer

Either replace the value for Connection Ans 01 with an integer or change the field type to Char on the Build Connection Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see Configuring license types.

1232

Connection Ans 02 must be an integer

Either replace the value for Connection Ans 02 with an integer or change the field type to Char on the Build Connection Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see License type configuration.

1233

Connection Ans 03 must be an integer

Either replace the value for Connection Ans 03 with an integer or change the field type to Char on the Build Connection Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see License type configuration.

1234

Connection Ans 04 must be an integer

Either replace the value for Connection Ans 04 with an integer or change the field type to Char on the Build Connection Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see License type configuration.

1235

Connection Ans 05 must be an integer

Either replace the value for Connection Ans 05 with an integer or change the field type to Char on the Build Connection Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see License type configuration.

1236

Connection Ans 06 must be an integer

Either replace the value for Connection Ans 06 with an integer or change the field type to Char on the Build Connection Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see License type configuration.

1237

Connection Ans 07 must be an integer

Either replace the value for Connection Ans 07 with an integer or change the field type to Char on the Build Connection Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see License type configuration.

1238

Connection Ans 08 must be an integer

Either replace the value for Connection Ans 08 with an integer or change the field type to Char on the Build Connection Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see License type configuration.

1239

Connection Ans 09 must be an integer

Either replace the value for Connection Ans 09 with an integer or change the field type to Char on the Build Connection Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see License type configuration.

1240

Connection Ans 10 must be an integer

Either replace the value for Connection Ans 10 with an integer or change the field type to Char on the Build Connection Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see License type configuration.

1241

Compliance Ans 01 must be an integer

Either replace the value for Compliance Ans 01 with an integer or change the field type to Char on the Build Compliance Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see License type configuration.

1242

Compliance Ans 02 must be an integer

Either replace the value for Compliance Ans 02 with an integer or change the field type to Char on the Build Compliance Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see License type configuration..

1243

Compliance Ans 03 must be an integer

Either replace the value for Compliance Ans 03 with an integer or change the field type to Char on the Build Compliance Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see License type configuration.

1244

Compliance Ans 04 must be an integer

Either replace the value for Compliance Ans 04 with an integer or change the field type to Char on the Build Compliance Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see License type configuration.

1245

Compliance Ans 05 must be an integer

Either replace the value for Compliance Ans 05 with an integer or change the field type to Char on the Build Compliance Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see License type configuration.

1246

Compliance Ans 06 must be an integer

Either replace the value for Compliance Ans 06 with an integer or change the field type to Char on the Build Compliance Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see License type configuration.

1247

Compliance Ans 07 must be an integer

Either replace the value for Compliance Ans 07 with an integer or change the field type to Char on the Build Compliance Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see License type configuration.

1248

Compliance Ans 08 must be an integer

Either replace the value for Compliance Ans 08 with an integer or change the field type to Char on the Build Compliance Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see License type configuration.

1249

Compliance Ans 09 must be an integer

Either replace the value for Compliance Ans 09 with an integer or change the field type to Char on the Build Compliance Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see License type configuration.

1250

Compliance Ans 10 must be an integer

Either replace the value for Compliance Ans 10 with an integer or change the field type to Char on the Build Compliance Questions page of the Create License Type wizard.

Note: For more information about configuring license types, see License type configuration.

1251

Connection Ans 01 must be blank since there is no associated question

Either remove the value for Connection Ans 01 or configure a question using the License Type Wizard as described in License type configuration.

1252

Connection Ans 02 must be blank since there is no associated question

Either remove the value for Connection Ans 02 or configure a question using the License Type Wizard as described in License type configuration.

1253

Connection Ans 03 must be blank since there is no associated question

Either remove the value for Connection Ans 03 or configure a question using the License Type Wizard as described in License type configuration.

1254

Connection Ans 04 must be blank since there is no associated question

Either remove the value for Connection Ans 04 or configure a question using the License Type Wizard as described in License type configuration.

1255

Connection Ans 05 must be blank since there is no associated question

Either remove the value for Connection Ans 05 or configure a question using the License Type Wizard as described in License type configuration.

1256

Connection Ans 06 must be blank since there is no associated question

Either remove the value for Connection Ans 06 or configure a question using the License Type Wizard as described in License type configuration.

1257

Connection Ans 07 must be blank since there is no associated question

Either remove the value for Connection Ans 07 or configure a question using the License Type Wizard as described in License type configuration.

1258

Connection Ans 08 must be blank since there is no associated question

Either remove the value for Connection Ans 08 or configure a question using the License Type Wizard as described in License type configuration.

1259

Connection Ans 09 must be blank since there is no associated question

Either remove the value for Connection Ans 09 or configure a question using the License Type Wizard as described in License type configuration.

1260

Connection Ans 10 must be blank since there is no associated question

Either remove the value for Connection Ans 10 or configure a question using the License Type Wizard as described in License type configuration.

1261

Compliance Ans 01 must be blank since there is no associated question

Either remove the value for Compliance Ans 01 or configure a question using the License Type Wizard as described in License type configuration.

1262

Compliance Ans 02 must be blank since there is no associated question

Either remove the value for Compliance Ans 02 or configure a question using the License Type Wizard as described in License type configuration.

1263

Compliance Ans 03 must be blank since there is no associated question

Either remove the value for Compliance Ans 03 or configure a question using the License Type Wizard as described in License type configuration.

1264

Compliance Ans 04 must be blank since there is no associated question

Either remove the value for Compliance Ans 04 or configure a question using the License Type Wizard as described in License type configuration.

1265

Compliance Ans 05 must be blank since there is no associated question

Either remove the value for Compliance Ans 05 or configure a question using the License Type Wizard as described in License type configuration.

1266

Compliance Ans 06 must be blank since there is no associated question

Either remove the value for Compliance Ans 06 or configure a question using the License Type Wizard as described in License type configuration.

1267

Compliance Ans 07 must be blank since there is no associated question

Either remove the value for Compliance Ans 07 or configure a question using the License Type Wizard as described in License type configuration.

1268

Compliance Ans 08 must be blank since there is no associated question

Either remove the value for Compliance Ans 08 or configure a question using the License Type Wizard as described in License type configuration.

1269

Compliance Ans 09 must be blank since there is no associated question

Either remove the value for Compliance Ans 09 or configure a question using the License Type Wizard as described in License type configuration.

1270

Compliance Ans 10 must be blank since there is no associated question

Either remove the value for Compliance Ans 10 or configure a question using the License Type Wizard as described in License type configuration.

1271

Termination conditions, Expiration Date and Notification Date should be blank when Term is Never ending

Either remove the values specified for Termination conditions, Expiration Date, and Notification Date fields, or change the value of Term to something other than Never ending.

1272

The Master Certificate Identifier must be blank if Certificate Group Status is "No Group" or "Master Certificate"

Either remove the value specified for Master Certificate Identifier or change the value specified for Certificate Group Status to something other than No Group or Master Certificate.

1273

The Master Certificate Identifier specified either does not exist or does not have an identical Product Tier, License Type and Contract for this license certificate

Either use a different master certificate identifier or choose another license certificate.

1274

The License Type specified does not exist

Specify a license type that exists.

1275

Certificate Group Status can be "Attached to Group" or "Master Certificate" only if Groupable is set to Yes" for the corresponding License Type

Either change the value specified for the Certificate Group Status to something other than Attached to Group or Master Certificate or set Groupable to Yes for the license type.

1276

The Change Request Previous Status cannot be "Rejected" if Change Request Status is "Pending". A "Rejected" change request can have a status of "Restart" but not "Pending"

Either change the value of Change Request Previous Status to something other than Rejected or change the Change Request Status to Restart.

1277

Requester Company must be a valid company in COM:Company form with a type of either Operating Company, Customer or Vendor

The Requester Company must exist on COM:Company with a type of either Operating Company, Customer, or Vendor. Select the appropriate value.

1278

Requested For Company must be a valid company in COM:Company form with a type of either Operating Company or Customer

The Requested Company must exist on COM:Company with a type of either Operating Company, Customer. Select the appropriate value.

1279

Assignee Company must be a valid company in the COM:Company form

The Assignee Company must exist on COM:Company. Select the appropriate value.

1280

Invalid Vendor Person ID

The Vendor Person ID must match a Person ID in the CTM:People form. Select the appropriate value.

1281

The Corporate ID and Company specified does not exist on People form

The Corporate ID and Company must match both the Corporate ID and Company in the CTM:People form. Select the appropriate value.

1282

There is no Login ID associated to the Corporate ID and Company specified

The Login ID is not associated to the Corporate ID and Company specified in the CTM:People form. Select the appropriate value.

1283

The Login ID associated to the Corporate ID and Company does not exist on User form

The Login ID associated to the Corporate ID and Company must exist in the User form. Select the appropriate value.

1284

The Template Name does not exist on CTM:LoadPeopleTemplate, or the template is not promoted

The Template Name must exist on CTM:LoadPeopleTemplate, or the template must be promoted. Select the appropriate value.

1285

Invalid Change Coordinator

The Change Coordinator specified must exist in CTM:People form with a functional role of Infrastructure Change Coordinator.

1286

Product Type cannot be found using the CI Type specified

The CI Type is invalid. Select the appropriate value.

1287

There must be a default support group specified for the template

Specify a default support group for the template.

1290

Invalid Certificate Name. There is no matching License Certificate.

The Certificate Name must exist in either AST:LoadLicenseCertificates or AST:LicenseCertificates.

1291

Invalid categorization doesn't exist in the PDL:ProductDictionary

The Product Categorization must exist in PDL:ProductDictionary. Select the appropriate value.

1292

Invalid CI Name

The CI Name is invalid. Select the appropriate value.

1293

Invalid Asset Reconciliation Identity

The Asset Reconciliation Identity is invalid. Select the appropriate value.

1294

Invalid Relationship Type - People

The Relationship Type is invalid for Asset People relationship. Select the appropriate value.

1295

Invalid Relationship Type - Organization

The Relationship Type is invalid for Asset People Organization relationship.

1296

Invalid Relationship Type - Support Group

The Relationship Type is invalid for Asset People Support Group relationship. Select the appropriate value.

1297

Invalid Relationship Type - Support Group - Multiple Group

The Relationship Type is invalid for Asset People multiple Support Group relationship. Select the appropriate value.

1298

Invalid Request Type

The Request Type is invalid. Select the appropriate value.

1299

Invalid Relationship Level

The Relationship Level is invalid. Select the appropriate value.

1300

Invalid People Organization structure

The People Organization structure must exist in the CTM:People Organization form. Select the appropriate value.

1301

Invalid Object Template Identifier for Selected Object Template Type

The Object Template Identifier is invalid. Select a valid Object Template Identifier for the template type selected.

1302

Invalid Variable Template Identifier

The Variable Template Identifier is invalid. Use a valid Variable Template Identifier.

1304

Invalid Variable Mapping (Variable Template Identifier and Object Template Identifier should have the same company or Variable Template Identifier should be '- Global -')

Either use the same company in the template identifier, or use -Global- as the template identifier company.

1323

Invalid Inherent Group

The Inherent Group is invalid. Provide the appropriate value.

11000

Invalid Product Category
This data may not be found in the Product Catalog in valid state, with the correct Company/Module relationship. If loaded in an earlier step, this validation may have failed.

The Product Category is invalid based on data in the Product Catalog. Enter a valid Product Category.

11003

Invalid Support Company
This data may not have been not found in the Company form with the proper type and status.  If the Company was loaded in a previous step, it may have either failed validation or may not have been loaded

The Support Company is invalid based on data in the Company form. Enter a valid Support Company.

11006

Invalid Product Name
This data may not be found in the Product Catalog in valid state, with the correct Company/Module relationship. If loaded in an earlier step, this validation may have failed.

The Product Name is invalid based on data in the Product Catalog. Enter a valid Product Name.

11008

Invalid Product Categorization Tier 1
This data may not be found in the Product Catalog in valid state, with the correct Company/Module relationship. If loaded in an earlier step, this validation may have failed.

The Product Categorization Tier 1 is invalid based on data in the Product Catalog. Enter a valid Product Categorization Tier 1.

11009

Invalid Product Categorization Tier 2 
This data may not be found in the Product Catalog in valid state, with the correct Company/Module relationship. If loaded in an earlier step, this validation may have failed.

The Product Categorization Tier 2 is invalid based on data in the Product Catalog. Enter a valid Product Categorization Tier 2.

11010

Invalid Product Categorization Tier 3 
This data may not be found in the Product Catalog in valid state, with the correct Company/Module relationship. If loaded in an earlier step, this validation may have failed.

The Product Categorization Tier 3 is invalid based on data in the Product Catalog. Enter a valid Product Categorization Tier 3.

12100

Invalid Child CI Name or Child Class ID

The Child CI Name or Child Class ID is invalid. Provide a value that matches one of the values for the Name field in the BMC_BaseElement form.

12101

Invalid Parent CI Name or Parent Class ID

The Parent CI Name or Parent Class ID is invalid. Provide a value that matches one of the values for the Name field in the BMC_BaseElement form.

12103

An error was encountered during CI data load.

Asset CI or Attribute data did not load successfully.

15000

Invalid Knowledge Source Name

Specify a valid Knowledge Source Name.

15001

The specified Author user does not exist or does not have proper permissions

The Article Author is Invalid. Specify an author with the required permissions for creating knowledge articles.

15002

The specified Assignee user does not exist or does not have proper permissions or is not available

The Article Assignee is Invalid. Specify an assignee with the required permissions for creating knowledge articles.

15003

The specified Owner user does not exist or does not have proper permissions or is not available

The Article Owner is Invalid. Specify an owner with the required permissions for creating knowledge articles.

15004

Invalid Article Status (only 'Draft', 'Published' or 'Retired')

Specify the article status as "Draft", "Published" or "Closed".

15005

Invalid Article Language (does not exist on form 'RKM:LanguageLocalization')

Specify a valid language for the article.

15006

Invalid Article Document ID (does not exist on 'RKM:KnowledgeArticleManager')

The article specified does not exist. Specify a valid article ID.

15007

Invalid 'Related Entity Primary ID' (does not exist on 'Related Article Form')

Specify a valid related entity ID.

15008

Invalid 'AR Group name' (does not exist on 'Group' form or the 'Group ID' is < 0 or 'Group Category' is "Dynamic" or 'Status' is not "Current")

Specify a valid 'AR Group Name'.

15009

Invalid Article Rating (must be an integer in the range 1-5)

Specify an article rating between 1-5.

15011

Invalid Article Status transition (does not exist on 'RKM:CFG-StatusTransition')

Specify a valid article status.

15012

The event time for 'Create' event should be the least among all other event records on staging form for the same Article

Specify a valid time for the article history entry.

15013

The event time for 'Create' event should be the least among all other event records on target form for the same Article

Specify a valid time for the article history entry.

15014

The new status value in the last 'Status Change' event should match the current status of the article on 'RKM:KnowledgeArticleManager'

Specify the new status, which should be the same
as the current status.

15015

The new Assignee user in the last 'Assignment' event should match the current Assignee of the article on 'RKM:KnowledgeArticleManager'

Specify the new user, which should be the same
as the current user.

15016

The event time is not in accordance with the Article Submit/Modified Date on 'RKM:KnowledgeArticleManager'

Specify the event time between the creation date
and last modification date

15017

Invalid Visibility Group Name

Specify a valid visibility group name.

25000

Article Title is required

Specify a title for the article. It cannot be blank.

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Comments

  1. David k Hill

    This is a nice start for a reference to the error message.  But....  It sure would be nice to have an additional column that would identify a suggested corrective action.

     

    May 09, 2016 03:14
    1. Priya Shetye

      Hello David,

      Thank you for your comment. The Explanation provides the required action to be taken. The errors are for invalid data entries, and the corrective action in most cases is to add valid data. Could you provide details about the information you are looking for?

      Regards,

      Priya

      May 16, 2016 07:12
  2. David k Hill

    Understood.  While in the process of uploading via Foundation Spreadsheets for example, the validation step may give you the error code.  " 1201:.  Per this documentation just having "The Child Reconciliation ID value specified is not valid. Select the appropriate value. " as the explanation/corrective action is a bit misleading as there's no place to set this value.  It's assumed that the message is occurring when a user is interacting with one of the consoles.  I may understand what to do here, but the next guy may at a loss.

    Perhaps the message could be a little clearer like "The Child Reconciliation ID value specified coincide with a record in the related form/loadf orm etc.... Select the appropriate value."

     

    May 20, 2016 04:20
    1. Sirisha Dabiru

       Hi David k Hill,

      Thanks for your suggestion. Will get back to you soon on this.

       

      Regards,

      Sirisha

      May 22, 2016 11:02
  3. Pallavi Tayde

    Hello David,

    I've checked this with our development team and updated the Explanation for codes 1201 and 1202 as per their inputs. Please let us know if you think any further updates are required. Thank you.

    Regards,

    Pallavi

     

    Aug 25, 2016 05:26