This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Enhancements to BMC Atrium Core


The links on this page take you to the BMC Atrium Core space.

With 8.1.00, BMC Atrium Core has been enhanced with the following new features and changes. This version incorporates new features since the 8.0.00 release of BMC Atrium Core.


For information about issues corrected in this release, see Known and corrected issues.

Version 8.1.00 was released shortly after version 8.0.00, a major release that contained significantly more enhancements. If you are considering an upgrade from a version prior to 8.0.00, you might be interested in seeing the enhancements listed in the documentation for version 8.0.00.


If you are upgrading from BMC Atrium Core 7.5.00 and patches of this version, you must run the datamig utility after your upgrade. If you are upgrading from BMC Atrium Core version 7.6.03, BMC Atrium Core 7.6.04, or the respective patches and service packs of these versions, and you have not applied the Product Catalog Data Prerequisite Patch 1 or the IaaA hotfix, run the datamig utility after the upgrade. For more information, see Cleaning up normalized CI relationships.

Related topics

Known and corrected issues

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.


  1. Andrej Kajzer

    If I want to open this page I get this error even if I refresh page:

    Unable to render {include} The included page could not be found.

    Nov 06, 2013 08:31
    1. Bruce Cane


      Nov 06, 2013 01:26
  2. Luciano Muller nicoletti

    I also get error "page could not be found" on the link provided on this page.

    Mar 03, 2014 05:29
    1. Bruce Cane

      Thanks for letting me know. I have fixed the link and you should be able now to see the content. Let me know if you have any other issues with this page.

      Mar 03, 2014 09:58
      1. Luciano Muller nicoletti

        Thank you, it works fine now.

        Do you know when the SSO will be implemented again on ? It's annoying to signing twice, i.e. one on then again on

        Thank you.

        Mar 03, 2014 10:11
        1. Bruce Cane

          Good, thanks for letting me know.

          I'm not sure about the SSO, ... I'll see if I can find out for you.

          Mar 03, 2014 10:23
          1. Luciano Muller nicoletti

            Good, thank you !

            Mar 03, 2014 10:27
            1. Bruce Cane

              I just heard back from the online documentation infrastructure lead developer. He let me know that although we don't have an actual date yet for a harmonised authentication system, it is a high priority for them and they are aggressively trying solve the problems related to implementing it. 

              Mar 03, 2014 10:39
  3. Luciano Muller nicoletti

    That's great! Thanks for the information (wink)

    Mar 04, 2014 01:30