This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Enhancements to BMC Asset Management

This section contains information about enhancements in version 8.1.00 of the BMC Asset Management product.

Simplified installation

The BMC Remedy IT Service Management 8.1 installation has been greatly simplified:

For additional instructions on configuring BMC Remedy IT Service Management, go to Configuring after installation.

License Type Import Export tool for porting licenses

Version 8.1.00 introduces a new license type export and import tool that allows users to export license types and import them to other BMC Asset Management systems. The tool also maintains an export and import log.
For more information on importing and exporting license types, see Porting license types.

Email based approvals

Users can now approve requests via email. When a request requires an approval, an email is sent to approvers of that request. If email-based approvals are enabled, users can approve or reject the request from within the email. However, if the approval process configuration defines that the approval requires a password or that rejection requires a business justification, users must approve the request from Approval Central.

For more information about email-based approvals, see Approving or rejecting requests via email.

Updates to the console

The BMC Remedy IT Service Management 8.1 includes a number of console changes that simplify navigation:

  • The Consoles menu is no longer available on the Asset Management console. As of version 8.1.00, the BMC Remedy ITSM application consoles can be accessed only from the Applications flyout menu.
  • The Advanced Functions menu is no longer available on the Asset Management form. As of version 8.1.00, options that were listed under Advanced Functions are now available in the Functions menu.
  • You can select additional columns to add to the asset table on the Asset Management Console by clicking Preferences > Add Columns.

Related topic

Known and corrected issues


This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.


  1. Hendrick Makhubele

    very useful info

    Jul 10, 2013 06:41
    1. Bruce Cane

      Thank you!

      Jul 10, 2013 09:12
  2. Chris Foley

    there is nothing to download in when I click the link

    Enhancements to BMC Asset Management

    Please update this page with proper link.


    May 21, 2014 02:33
    1. Bruce Cane

      Hi Chris, thanks for contacting us. Which link wasn't working for you?

      May 21, 2014 02:44
      1. Chris Foley

        Was trying to get the detail behind the “Enhancements to BMC Asset Management”

        May 22, 2014 01:47
        1. Bruce Cane

          Sorry Chirs, I'm still a little confused. You mentioned that you were trying to download something? You can't download information from, unless you meant that you were trying to create a pdf of the Enhancements to BMC Asset Management page and download that? All of the 8.1 enhancements for Asset Management are listed on this page.

          May 22, 2014 05:00