This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

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Displaying online help correctly

Make the following changes to your Tomcat server (Windows or UNIX) so that online help displays correctly.

To display the online Help correctly

  1. Open the web.xml file located in the ../Apache/Tomcat/conf directory.
  2. Locate the following statement and change the value of <param-value> from false to true:
    -<init-param>
    <param-name>listings</param-name>
    <param-value>true</param-value>
  3. Save the file and restart Tomcat.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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