This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

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Disabling indexing for knowledge articles


Before you can load knowledge articles, disable indexing for the knowledge sources due to performance considerations. After you have successfully loaded knowledge articles, enable indexing so that the knowledge sources become available for searching.

Related topics

Indexing on demand
Toggling knowledge source availability

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.