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This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.
Remedy IT Service Management Suite 8.1 ... Administering Data Management Configuring Data Management

Disabling indexing for knowledge articles

Recommendation

Before you can load knowledge articles, disable indexing for the knowledge sources due to performance considerations. After you have successfully loaded knowledge articles, enable indexing so that the knowledge sources become available for searching.

Related topics

Indexing on demand
Toggling knowledge source availability

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Last modified by Kathryn Sheridan on Aug 21, 2012
recommendations reference bmc_knowledge_management knowledge_articles best_practices

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Defining aliases for data types
Designating a default carte server
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