This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

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Creating tickets using Smart IT

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Where to start 

Depending on the type of ticket that you are creating, start with one of these topics: 

Related topics

Viewing and updating tickets using Smart IT

Resolving tickets with the help of Knowledge articles using Smart IT

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.