This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

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Consoles

Consoles are the main user interface to the BMC Remedy ITSM applications. Two types of consoles are provided: application consoles that provide application-specific functionality, and common consoles that are used across applications.

The common consoles include an Overview console that combines assigned work from all applications into one view, and a Requester console that is focused on the users. This section describes the following consoles:\

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