×
 
 
  •  
$helper.renderConfluenceMacro('{bmc-global-announcement:$space.key}')

 

This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.
Remedy IT Service Management Suite 8.1 ... Configuring after installation Configuring BMC Service Request Management

Configuring the Submitter mode for BMC Service Request Management

After installation is complete, you must perform the following procedure to enable users to update service requests that they submitted, even if they do not have write permissions.

To configure Submitter mode

  1. From the BMC Remedy AR System Administration Console, select System > General > Server Information.
  2. In the Licenses tab, set Submitter Mode to Locked.
  3. Click OK.
  4. Restart the BMC Remedy AR System server.

Related topic

Enabling submitters to modify requests

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Last modified by Kathryn Sheridan on Aug 17, 2011
task bmc_service_request_management submitter_mode

Comments

Log in or register to comment.

Configuring BMC Service Request Management
Configuring the mid tier for BMC Service Request Management
© Copyright 1996 - 2018 BMC Software, Inc. © Copyright 1996 - 2018 BladeLogic, Inc.
Legal notices

Powered by Atlassian Confluence and Scroll Viewport

© Copyright 2005-2024 BMC Software, Inc. Use of this site signifies your acceptance of BMC’s Terms of Use . BMC, the BMC logo, and other BMC marks are assets of BMC Software, Inc. These trademarks are registered and may be registered in the U.S. and in other countries.