Configuring the BMC Remedy Notification Engine threads count

You can improve performance by changing the Escalation server threads count.

To modify the Escalation server threads count

1. From the IT Home page, open the AR System Administration Console.
2. Choose System > General > Server Information.
3. Click the Ports and Queues tab.
4. Select the record for the Escalation type.
5. Click in the Min Threads cell, and change the value to at least 1.
6. Click in the Max Threads cell, and change the value to at least 3.
7. Click OK.