Configuring Notification Engine escalation pools
To use escalation pools, configure the Escalation Max Threads count from the default value of 1 to 3 to take advantage of the optimized out-of-the-box Notification Engine escalation pooling.
To configure Notification Engine escalation pools
- From a browser open the AR System Administration Console.
- Click System > General > Server Information.
- Click the Ports and Queues tab.
Configuring escalation pools
- Click in the Max Threads cell, and then specify the number of escalation pools (for example, 3).
You can change the value to a maximum of 6. - Click OK.
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