This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

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Configuring change templates

You can simplify the process of creating change requests by configuring change templates for change managers and change coordinators.

Note

If you use BMC Service Request Management, you can create change templates to use with your application object templates. For more information, see About application templates and application object templates.

This section provides the following information:

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Comments

  1. Milan Franzkowski

    This section is missing the change template "Process Flow" configuration entirely. Please add this! Or at least link the Change Management using section about process flows.

    Aug 02, 2016 07:55