This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Configuring after installation

This section contains activities that you must perform after you install the applications and before you use the applications.


As part of the post-installation processes, the AR CleanupAlertEvents escalation is turned on automatically. This escalation cleans the Alert Events form.

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  1. David k Hill


    I came to this page looking to see if there were any settings at the AR System server level that would need to be adjusted to accommodate the Foundation Data loads.

    I'll keep checking...



    Apr 21, 2016 03:47