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This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.
Remedy IT Service Management Suite 8.1 ... Administering Data Management Populating the dataload spreadsheets Spreadsheet data values

Configuration Item types

In the ProductCatalog.xlsx spreadsheet, the 01 PCT-ProductCatalog tab includes a column for configuration item (CI) type, which must be completed with one of the following values:

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  • Account
  • Activity
  • Admin Domain
  • Application
  • Application Infrastructure
  • Application Service
  • Application System
  • BIOS Element
  • Bulk Inventory
  • Business Process
  • Business Service
  • Card
  • CDROM Drive
  • Chassis
  • Cluster
  • Communication Endpoint
  • Computer System
  • Connectivity Collection
  • Connectivity Segment
  • Database
  • Database Storage
  • Disk Drive
  • Disk Partition
  • Document
  • Equipment
  • File System
  • Floppy Drive
  • Hardware Package
  • Hardware System Component
  • Inventory Location
  • IP Connectivity Subnet
  • IP Endpoint
  • IPX Connectivity Network
  • Keyboard
  • Load Area Network (LAN)
  • LNs Collection
  • Local File System
  • Logical System Component
  • Mainframe
  • Media
  • Memory
  • Monitor
  • Network Port
  • NT Domain
  • Operating System
  • Package
  • Patch
  • Physical Location
  • Pointing Device
  • Printer
  • Processor
  • Product
  • Protocol Endpoint
  • Rack
  • Remote File System
  • Role
  • Share
  • Software Server
  • System Resource
  • System Software
  • Tape Drive
  • UPS
  • Virtual System Enabler
  • VM Ware
  • Wide Area Network (WAN)

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This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Last modified by Kelly Holcomb on Aug 13, 2012
configuration_item_types reference data_values ci_types

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Spreadsheet data values
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