Component overview and integration diagrams
The product versions described in this deployment architecture are based on compatibility with the Business Service Management (BSM) 8.6.1 Interoperability guidelines.
The following table lists the BMC Remedy ITSM stack components and the provides a related overview diagram.
BMC Atrium CMDB and BMC Remedy ITSM environment:
BMC Atrium Orchestrator environment:
BMC Analytics for BSM environment: BMC Analytics for Business Service Management (BSM) 7.6.05 for BMC Remedy ITSM Suite 8.1
BMC Dashboards for BSM environment:
The following diagram illustrates the integration methods and data flow specific to BMC Remedy ITSM 8.1.
Click here to download a Microsoft Visio file containing a copy of this diagram, which you can customize to represent your own environment.
The following BMC product name abbreviations are used in the diagram:
- BAO = BMC Atrium Orchestrator
- BBNA = BMC Network Automation
- BBSA = BMC Server Automation
- BPPM = BMC ProactiveNet Performance Management
Integration methods and data flow for BMC Remedy ITSM 8.1