×
 
 
  •  
$helper.renderConfluenceMacro('{bmc-global-announcement:$space.key}')

 

This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.
Remedy IT Service Management Suite 8.1 ... Configuring after installation Configuring BMC Remedy ITSM solution

Completing an upgrade

To complete an upgrade, perform the following steps.

Unknown macro: {multi-excerpt}

To complete an upgrade

  1. Compare the customized data that you exported before installing the current product to the product's data. Re-import your legacy data needed to run your application.
  2. Compare the customized workflow that you exported before installing the current product to the product's workflow. Re-import your legacy workflow, or manually modify the workflow needed to run your application.
  3. Use BMC Remedy Developer Studio to restore views of forms where UI layout was changed.
  4. Compare the legacy workflow that you had disabled to make sure there were no new changes, before you re-disable them.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Last modified by Sujata Pamidi on Nov 22, 2011
task post-upgrade

Comments

Log in or register to comment.

Configuring BMC Remedy ITSM solution
Synchronizing people information for BMC Remedy ITSM Suite
© Copyright 1996 - 2018 BMC Software, Inc. © Copyright 1996 - 2018 BladeLogic, Inc.
Legal notices

Powered by Atlassian Confluence and Scroll Viewport

© Copyright 2005-2024 BMC Software, Inc. Use of this site signifies your acceptance of BMC’s Terms of Use . BMC, the BMC logo, and other BMC marks are assets of BMC Software, Inc. These trademarks are registered and may be registered in the U.S. and in other countries.