This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

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Changing the time zone

If you have been given Administrator permissions, you can change the default time zone in the application for your application server. It is specified by a value of Yes in the Server Timer Zone field on the Time Zone form.

To specify a time zone

  1. From the IT Home page, open the Application Administration Console.
  2. Click the Custom Configuration tab.
  3. Choose Foundation > Organizational Structures > Time zone, and click Open.
  4. Click Search to find the time zone where your application server is located.
  5. Select your time zone from the results list.
  6. To make the selected time zone the default, select Yes in the Server Time Zone field.
  7. Click Save.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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