Using reports and flashboards

BMC Helix ITSM applications provide a variety of tools for collecting, tracking, and monitoring data by using reports and flashboards.

Action	Component or product	Reference
Visually represent data from BMC Helix ITSM and BMC Helix Innovation Studio applications	BMC Helix Dashboards	BMC Helix Dashboards overview in the BMC Helix Dashboards documentation Error rendering macro 'link-window' Failed to transform the HTML macro template for display. Nested message: The XML content could not be parsed. There is a problem at line 4, column 178. Parser message: Duplicate attribute 'dashboards'. at [row,col {unknown-source}]: [4,178] in the AR System documentation
Generate and use predefined reports	Report console	Generating reports with BIRT
Design reports and interactive charts	BMC Helix ITSM: Smart Reporting	Smart Reporting
Check and monitor the state and trend of your service operations	KPI and ROI flashboards	Viewing KPI and ROI indicators in flashboards
Use reports and flashboards specific to BMC Helix ITSM: Service Desk	BMC Helix ITSM: Service Desk	Using reports and flashboards in Service Desk
Use reports and flashboards specific to BMC Helix ITSM: Asset Management	BMC Helix ITSM: Asset Management	Using reports and flashboards
Use reports and flashboards specific to BMC Service Level Management	BMC Service Level Management	Using reports in BMC Service Level Management

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