Return on Investment permissions
The Return on Investment (ROI) sub-component is installed with all BMC Helix ITSM applications. Managers use the ROI sub-component to compare the baseline costs of various IT service management operations before implementing the BMC Helix ITSM with the actual costs that were incurred after the implementation.
Application user license type
Users with ROI Admin permissions can perform the following functions:
Grant these permissions to an individual who plays the role of an IT Manager who needs to determine how much money their operational areas save by using the BMC ITSM applications.
Users with ROI Viewer permissions can access the ROI console.
Grant these permissions to an individual who needs to know how much money their operational areas save by using the BMC Helix ITSM applications.