This documentation supports the 21.05 version of BMC Helix ITSM. To view an earlier version, select the version from the Product version menu.

Using reports and flashboards

BMC Helix ITSM applications provide a variety of tools for collecting, tracking, and monitoring data by using reports and flashboards.

ActionComponent or productReference

Visually represent data from BMC Helix ITSM and BMC Helix Innovation Studio applications

BMC Helix Dashboards
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    in the AR System documentation
Generate and use predefined reportsReport consoleGenerating reports with BIRT
Design reports and interactive charts

BMC Helix ITSM: Smart Reporting

Smart Reporting Open link

Check and monitor the state and trend of your service operationsKPI and ROI flashboardsViewing KPI and ROI indicators in flashboards

Use reports and flashboards specific to BMC Helix ITSM: Service Desk

BMC Helix ITSM: Service Desk

Using reports and flashboards in Service Desk Open link

Use reports and flashboards specific to BMC Helix ITSM: Asset Management

BMC Helix ITSM: Asset Management

Using reports and flashboards Open link

Use reports and flashboards specific to BMC Service Level Management

BMC Service Level Management

Using reports in BMC Service Level Management Open link

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