Phased rollout


This version of the software is currently available only to early adopter SaaS customers as the first step in our phased rollout. Click here to view an earlier version.

Using reports and flashboards

BMC Helix ITSM applications provide a variety of tools for collecting, tracking, and monitoring data by using reports and flashboards.

ActionComponent or productReference

Visually represent data from BMC Helix ITSM and BMC Helix Innovation Studio applications

BMC Helix Dashboards
  • BMC Helix Dashboards overview Open link in the BMC Helix Dashboards documentation
  • Creating interactive dashboards for your applications by using BMC Helix Dashboards Open link in the AR System documentation
Generate and use predefined reportsReport consoleGenerating reports with BIRT
Design reports and interactive charts

BMC Helix ITSM: Smart Reporting

Smart Reporting Open link

Check and monitor the state and trend of your service operationsKPI and ROI flashboardsViewing KPI and ROI indicators in flashboards

Use reports and flashboards specific to BMC Helix ITSM: Service Desk

BMC Helix ITSM: Service Desk

Using reports and flashboards in Service Desk Open link

Use reports and flashboards specific to BMC Helix ITSM: Asset Management

BMC Helix ITSM: Asset Management

Using reports and flashboards Open link

Use reports and flashboards specific to BMC Service Level Management

BMC Service Level Management

Using reports in BMC Service Level Management Open link

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