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This documentation supports the 20.08 version of Remedy IT Service Management Suite, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Remedy IT Service Management Suite 20.08 Getting started

Getting started with Remedy Smart Reporting

Remedy Smart Reporting is an easy-to-use, web-based report writer for designing reports with rich data visualization, interactive charts, and cross-application data. Using Yellowfin technology as the platform, Remedy Smart Reporting offers drag-and-drop simplicity for formatting and data selection.

To make it easier to find information about how to use Remedy Smart Reporting, we have separated the documentation from the Remedy IT Service Management space. For Remedy Smart Reporting documentation, go to  Remedy Smart Reporting Open link .

The following are the most popular Remedy Smart Reporting topics:

  • Getting started Open link
  • Remedy Smart Reporting overview Open link
  • Accessing Remedy Smart Reporting Open link
  • Report types Open link
  • Accessing and finding reports Open link
  • Onboarding Open link
  • Configuring BMC Remedy Mid Tier to access Remedy Smart Reporting Open link
  • Using Open link
  • Creating custom reports and charts Open link
  • Automatically synchronizing Remedy AR System users to Remedy Smart Reporting Open link
  • Managing Remedy Smart Reporting user roles and groups Open link
  • Optimizing Remedy Smart Reporting performance Open link
  • Frequently asked questions for Remedy Smart Reporting Open link



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Last modified by Jyoti Nerkar on Oct 01, 2020
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