This documentation supports the 20.08 version of Remedy IT Service Management Suite, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Configuring change templates

You can simplify the process of creating change requests by configuring change templates for change managers and change coordinators.


If you use BMC Service Request Management, you can create change templates to use with your application object templates. For more information, see Creating application templates and application object templates .

See also:    Associating custom process flows to a change template .

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