Remedy ITSM Process Designer
As an administrator, you can use Remedy ITSM process designer to build and implement processes for requests, such as change and service requests, in Remedy ITSM. Remedy ITSM Process Designer was last updated for version 9.1, but can still be use with the current version of Remedy ITSM. For details, see the following Remedy ITSM version 9.1 documentation:
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