This documentation supports the 20.02 version of Remedy IT Service Management Suite.

To view an earlier version, select the version from the Product version menu.

Getting started with Remedy Smart Reporting

Remedy Smart Reporting is an easy-to-use, web-based report writer for designing reports with rich data visualization, interactive charts, and cross-application data. Using Yellowfin technology as the platform, Remedy Smart Reporting offers drag-and-drop simplicity for formatting and data selection.

To make it easier to find information about how to use Remedy Smart Reporting, we have separated the documentation from the Remedy IT Service Management space. For Remedy Smart Reporting documentation, go to  Remedy Smart Reporting .

The following are the most popular Remedy Smart Reporting topics:

  • Getting started
  • Remedy Smart Reporting overview
  • Accessing Remedy Smart Reporting
  • Report types
  • Accessing and finding reports
  • Onboarding
  • Configuring BMC Remedy Mid Tier to access Remedy Smart Reporting
  • Using
  • Creating custom reports and charts
  • Automatically synchronizing Remedy AR System users to Remedy Smart Reporting
  • Managing Remedy Smart Reporting user roles and groups
  • Optimizing Remedy Smart Reporting performance
  • Frequently asked questions for Remedy Smart Reporting



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