Data access in a multitenant environment
The data access control in a multitenant environment is same as it is in a single tenant environment. Row Level Security (RLS) is used to control data access between companies and works in the same manner as it does within a company. Members who belong to several companies in a multitenant environment use the following types of data through BMC Remedy ITSM applications:
Data type | Description |
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Configuration | A company’s configuration data is accessible to the following users:
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Transactional (ticket) | Each ticket is treated as a row in BMC Remedy ITSM. Access to this data can be of the following types:
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