Configuring people information
You can configure information for people in the Remedy ITSM Suite, including each person's company, organization, business and home addresses, desk location, support groups, and other information.
- Access point for the People custom configuration
- People information
- Setting the VIP and Sensitivity fields on People records
- Creating People templates
- Adding people without using templates
- Adding additional contact information for support and non-support people
- Adding people attributes
- Adding additional work information about a person
- Relating CIs to people
- Adding cost centers for people
- Adding login IDs and access rights
- Providing access to people records of other companies
- Resetting a person's password or login ID
- Adding notification information
- Adding alternate approver information
- People Management console
- Deleting people records
Understanding people profiles video
Disclaimer
Although the concepts and procedures presented in this video are correct, the user interfaces shown are not current.
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