Asset Inventory permissions
The Asset Inventory sub-component is installed with most BMC Remedy ITSM applications and lets you access CI information within the CMDB. It provides two key features:
- IT CI Lifecycle management, which allows users to manage CIs through their lifecycle (that is, from requisition, to deployment, to retirement).
- Inventory Management, which allows users to manage CIs and bulk items in inventory.
When you are assigning permissions to users, the permissions related to this component are found under the Asset Management heading.
The information about the four Asset Inventory component permissions also applies to the Remedy Asset Management application. This means that when BMC Asset Management is installed, users with these permissions also inherit access to the features described in the Asset Management section below.
None of the permissions listed in the following table need an application user license.
Description of the Asset Inventory permissions
Users with Asset Admin permission can perform following functions:
Best practice: Limit the use of these permissions to individuals with a Configuration Administrator role. Asset Admin supersedes the Asset User and Asset Viewer permissions group. Users with Asset Admin permissions do not need Asset User or Asset Viewer permissions.
Users with Asset User permissions can perform following functions:
The permission allows users to modify only the data of CIs for which they have been granted update access. Update access is granted by relating a CI to one or more of the user`s Support Groups.
Users with Asset Viewer permission can view all CI data.
Best practice: Grant these permissions to all Support personnel. Having access to CI information is vital for most IT Infrastructure Library (ITIL) processes.
Users with Asset Config permissions can configure the follow areas within the Asset Inventory component:
They can also perform CI deletion functions.
Best practice: Grant these permissions only to individuals who must configure the Asset Inventory component functions. Typically, these people fill the role of an Application Administrator.