This documentation supports the 19.11 version of BMC Remedy IT Service Management Suite, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Opening the KPI flashboards

Use this procedure when you need to open the KPI flashboards to view the information that they contain.

To open the KPI flashboards

  1. Choose Functions > KPIs.
  2. From the Company list select the customer company for which you want to view KPI flashboards.
  3. From the Navigation pane, choose Process KPIs > KPIflashboardLink.
    KPIflashboardLink is the link to the specific KPI flashboard that you want to see.


Click the triangle beside the Process KPI text to open and close this area of the Navigation pane.

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