This documentation supports the 19.11 version of BMC Remedy IT Service Management Suite, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Getting started with Data Management

You can use the Data Management tool to import data into your Remedy ITSM applications. This section provides you with reference and conceptual information to help you understand what the Data Management tool does and how it does it. Read this section if you are new to the Data Management tool, or are unclear about the way certain aspects of Data Management work.

To help you get started with Data Management, the following topics are provided:

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