A flashboard is a real-time visual monitoring tool that shows you the state of your service operations, warns you about potential problems, and collects and shows trend data. Flashboards graphically display associated data source variables. Flashboards may be altered by active links.
This section provides the naming convention for flashboards. The standard format for the name of a flashboard is as follows:
System Code:Description_Flashboard Type
Example of a flashboard name
CHG:RiskLevelByPriority_L | | |__Type of flashboard | |__Description of flashboard |__System code
A flashboard variable is associated with one form and its name must be unique. For information see in Remedy AR System online documentation portal. The standard format for the name of a flashboard variable is as follows:
System Code:Form Code:Description_Operation Code[_Data Collection Interval]
The following example shows a flashboard variable that runs against the CHG:Infrastructure Change form (from the BMC Change Management application) and reads the Risk Level field for a count and a data collection interval that is on and collecting every hour.
CHG:CRQ:RiskLevel_C1_H | | | | |__Data collection interval (if data collection is On) | | | |__Operation code + Data Collection Off/On (0/1) | | |__Description of variable | |__Form code |__System code
Flashboard operation code
Flashboard data collection intervals
Data collection intervals
By the minute
Flashboard data sources
Data source variables are used to group flashboard variables. Data sources appear as the legend name of a flashboard. The legend name cannot be set by an active link. The data source name should be user friendly and informative.
The following shows the standard format for data source names:
Description |__Name seen by end user in flashboard legend
You can associate a flashboard alarm with a system. The standard format for the name of a flashboard alarm is as follows:
The following shows an example:
CHG:NotifyOwner | | | |__Description |__System Code