Customizing the out-of-the-box survey notification URL
The out-of-the-box survey notification URL provides generic information. You can customize the URL that is sent out with survey notifications. You must have Administrator permissions to perform this procedure.
- Open the SYS:Attachments form from the object list.
- Search for all records with the Attachment Definition=Survey field.
These records hold the BMC Remedy Mid Tier URL for each survey link that is sent out.
- In the URL field data replace <arserver> and <midtierserver> with the correct server host names that correspond to your environment.
- Click Save.