This documentation supports the 19.11 version of BMC Remedy IT Service Management Suite, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Configuring system performance

Use the following steps to configure the system performance settings on your computer.

To configure system performance

  1. Press CTRL+ESC on your keyboard to open the Start menu.
    The Start menu appears.
  2. Type S to open the Settings menu, and press Enter.
    The submenu options for Settings appears.
  3. To open the System properties dialog box, type C for Control Panel.
  4. Press the letter S on your keyboard until your hear the word "system," and then press Enter.
    The System properties dialog box appears.
  5. Press CTRL+TAB until you select the Advanced page.
    The Advanced page appears.
  6. Press ALT+S to activate the Performance Settings button.
    The Performance Options dialog box appears.
  7. On the Visual Effects tab, if the Custom option is selected, make sure that the following properties are unchecked:
    • Animate windows when minimizing and maximizing
    • Slide open combo boxes
    • Smooth-scroll list boxes
    • Use visual styles on windows and buttons
  8. Press Enter to close the Performance Options dialog box.
  9. Press TAB until you hear "OK", and press Enter to close the System properties dialog box.

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