This documentation supports the 19.11 version of BMC Remedy IT Service Management Suite, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Configuring default notification preferences

Individual Notification preferences are configured on the CTM:People form for each support person. Notification preferences vary by application or module, such as BMC Asset Management and BMC Change Management, and by event, such as asset scheduled maintenance. Default notification preferences are predefined for each module and event. If the default setting does not meet your needs, you can turn off a notification by setting Notification Availability to No. You can set the notification language for each notification message.

Important

User notification preferences override system notification preferences.

This section contains the following topics:


Was this page helpful? Yes No Submitting... Thank you

Comments