This documentation supports the 19.11 version of BMC Remedy IT Service Management Suite, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

CAI plug-in interfaces

The web service setup for the Command Automation Interface (CAI) is a "complex" web service, which means it is made up of multiple components and presented as a single interface. The two CAI components, CAI:Events and CAI:EventParameters, are defined as a single web service.

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