This documentation supports the 19.11 version of BMC Remedy IT Service Management Suite, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

AR System permission groups

The BMC Remedy AR System Administrator permission is used in BMC Remedy ITSM Suite applications. This permission grants administrator access to BMC Remedy ITSM Suite applications through BMC Remedy Developer Studio. Administrator responsibilities include installing and maintaining BMC Remedy ITSM Suite applications and making changes within BMC Remedy ITSM.

This permission is generally reserved for developers who need access to BMC Remedy AR System and system administrators who need access to BMC Remedy ITSM system forms.


This permission does not grant user access to forms. Additional application and module permissions are required for form access.

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