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This documentation supports the 19.08 version of Remedy IT Service Management Suite.

To view an earlier version, select the version from the Product version menu.

Semantic view creation

Views within BMC Remedy Smart Reporting provide the link between users, their reports, and the database. The purpose of the view is to simplify the knowledge required by end users of the source database. This section describes some of the basic view management options available to you.

To create a new view

  1. Click the add view link from within the source record.
  2. Click on the Create menu in the main navigation bar and select View.

    The view initiate page will prompt a select of the type of view you wish to create and the data source connection to use. 

  3. Select a category for the view. This is used to limit the field item categories to an appropriate set. For example only AR System category displays only AR System views.
  4. To create a new category click the create category link. This will open a popup window in which you can add a new category.

Drag and drop builder

This option allows you to use BMC Remedy Smart Reporting to join multiple tables from a single selected database through a web interface.

See Drag and Drop View Builder for more information.

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