Requester console permissions
The Requester Console serves as the front end for the BMC Service Desk: Incident Management and BMC Change Management applications. It enables users to quickly submit change requests or incidents.
None of the permissions listed in this table need an application user license.
If BMC Service Request Management is installed, then the Requester console permissions are replaced by the BMC Service Request Management application permissions . When this happens, the Requester console permissions are not available to select.
Description of the Requester console permissions
Requester Console Config
Users with Requester Console Config permission can perform the following functions:
Users with Requester Console Master permission can perform the following functions:
Summary Definition Config
Users with Summary Definition Config permission can create and update Summary Definitions that are used within the Requester console