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This documentation supports the 19.08 version of Remedy IT Service Management Suite.

To view an earlier version, select the version from the Product version menu.

Modifying Data Management CI jobs to add customizations

If you have customized CI forms, this section describes how you can add a data stream to the CI transformation that lets you push data from the customized form to the target forms.

This information is for BMC partners, implementers, and developers who work with Data Management jobs, templates, and steps. You must be familiar with the following parts of the end-to-end Data Management infrastructure:

  • Carte server
  • BMC Atrium Integrator
  • Atrium Integrator spoon client (also known as the Pentaho Spoon client) for transformations.

To add a data stream to the CI transformation, you must perform the following procedures:

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