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This documentation supports the 19.08 version of Remedy IT Service Management Suite.

To view an earlier version, select the version from the Product version menu.

Localizing BMC Remedy ITSM Process Designer field labels

You can localize field labels in BMC Remedy ITSM Process Designer to display the wizard in different languages.

Select Tools > Localization to access the Localisation Configuration dialog box.

Localisation Configuration dialog box

You can localize the following fields:




Company to which the field type is attached

Field Type

Can be Task Name, Task Description, Process Field, Process Field Help Text, Wizard Outcome label


Different country and language combinations

Original Text

Text for each field type that must be localized.
Existing values (depending on your access permissions) for all field types are displayed in the drop-down menu.

Localised Text

Text for each field type that will be displayed for the associated field type


Unique identifier for each Company, Field Type, Locale, and Original Text combination. The keyword is converted to uppercase, and all special characters are converted to underscores.
Maximum length: 255 characters

To set the preferred locale in BMC Remedy ITSM Process Designer, configure the User Locale field in the ARSystemUserPreference form.

ARSystemUserPreference form

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