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This documentation supports the 19.08 version of Remedy IT Service Management Suite.

To view an earlier version, select the version from the Product version menu.

Enabling support for ad hoc task

To be able to create ad hoc tasks, do the following:

  1. On the Configuration Console, click the Configuration tab.
  2. Select Yes from the Support Ad-hoc Task? drop down list.

  3. Click Apply.
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