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This documentation supports the 19.08 version of Remedy IT Service Management Suite.

To view an earlier version, select the version from the Product version menu.

BMC Remedy IT Service Management Suite 19.08 ... Configuring after installation Configuring Foundation Optional custom Foundation configuration Notification Engine configurations Disabling notifications

Disabling customer notifications

When disabling customer notification events in the NTE:SYS-Define NT Events form, you do not need to disable the corresponding messages in the SYS:Notification Messages form.

If you disable the associated messages in the SYS:Notification Messages form, notification messages that are not being sent are easier to identify because administrators have to look at only a single form.



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Last modified by Kanchana Iyer on Nov 12, 2020
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