BMC Remedy Smart Reporting version 19.08 enhancements
This section contains information about enhancements in the version 19.08 of BMC Remedy Smart Reporting:
BMC Remedy Smart Reporting enhancements
The following sections provide information about the enhancements in the 19.08 release.
Real-time synchronization of Remedy Smart Reporting users
Whenever any user is added, updated, or deleted in Remedy AR System, that user record is automatically synchronized in real-time in Remedy Smart Reporting by the User Sync utility. For example, if a new user is added to Remedy AR System, the User Sync utility immediately creates a new record for that user in Remedy Smart Reporting. The real-time synchronization is applicable to users having Fixed, Floating, or Bundled license type. For more information, see Synchronizing Remedy AR System users to Remedy Smart Reporting.
Ability to automatically share common content across multiple tenants
For multi-company onboarding, a Remedy Smart Reporting administrator can import the out-of-the-box content, and customized public reports and dashboards, across multiple tenants automatically through a scheduled escalation instead of manually importing the content individually for each tenant. For more information, Synchronization of common content across multiple tenants.