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This documentation supports the 19.08 version of Remedy IT Service Management Suite.

To view an earlier version, select the version from the Product version menu.

Archiving architecture

The Archiving process introduced with BMC Remedy ITSM 9.0 makes use of the form-level association management capabilities that are available with BMC AR System 9.0. Using association management enables the archiving feature to track and maintain the relationships among the BMC Remedy ITSM application forms.


For detailed information about how the Archiving process is implemented from the BMC AR System platform, follow the link provided in .Archiving architecture v18.08#Related topics at the bottom of this topic.

This topic includes the following sections:

Association management in BMC Remedy AR System

 For information about using associations, see Using associations

Related topics 

The following topics provide you with information about how the Archiving process is implemented from the AR System platform. Make sure you read and understand these topics if you need to customize the Archiving process behavior or need to implement archiving on customized forms.

  • Archiving data (In the BMC Remedy AR System documentation space. This is a top level topic that introduces archiving in BMC Remedy AR System and provides links to other, relevant BMC Remedy AR System archiving documentation.)
  • Managing the Archiving process policies

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