This documentation supports the 19.02 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Virtualization administrator role

BMC Change Management includes support for the role of virtualization administrator, and an optimized view for this role.

A virtualization administrator is similar to a change coordinator. However, the virtualization administrator typically manages change in a virtualized environment. Managing change can include managing changes to virtual machines or other elements in the virtualized environment. For example, a virtualization administrator sees the Virtualization Lifecycle Management view of the Infrastructure Change form.


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