Viewing records on the Overview console
To show the records on the Overview console, the z2TH_ConsolidateTable1 (Field ID: 301444200) table must have the qualification modified to include the new request form.
The following bullet points describe the most common methods for performing this task:
- Customize the table field's qualification directly to include the request.
For example, change the qualification to
EXTERNAL($z1D_ExternalQualString$) OR ('LookupKeyword' = "MAINXYZCUSTOM")
- Customize the qualification building workflow to include the request in the
z1D_ExternalQualStringqualification string. This qualification can be enhanced to include the requests based on the filtering capabilities from the Overview console, or you can add
OR ('LookupKeyword' = "MAINXYZCUSTOM")when the qualification is being built.
When you finish, ensure that you flush the BMC Remedy Mid Tier cache to see the new records.