This documentation supports the 19.02 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Viewing a job

You might need to view jobs if, for example, you believe the job has stopped running and you need to see at what point the job stopped. This information is helpful for performing troubleshooting.

To view a job

  1. From the Applications list on the IT Home page, select Data Management > Job Console.
  2. On the Job Console, select the required job in the Jobs table and click View.

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