This documentation supports the 19.02 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Storyboard

A storyboard is the presentation layer in BMC Remedy Smart Reporting, which contains fully functional reports, images, videos, and text. By using a storyboard, you can create slideshows to present information from BMC Remedy Smart Reporting.

This topic provides the following information:

Overview

A storyboard provides an organized way to present data from BMC Remedy Smart Reporting, without the need of any third-party applications, and share the presentation with other users from the application itself. A storyboard is a collection of different types slides, containing different types of data such as actual reports from BMC Remedy Smart Reporting, images, videos, and text. You can apply filters to restrict the data that is displayed in a report on a slide. You can restrict the storyboard access to a specific set of users, and provide access to multiple users to collaborate and use the same storyboard. The users having access to a storyboard can use the social collaboration options like comments and comment threads, add notes, share the storyboard with other users, and export it in PDF format. You can also copy a storyboard, and edit it to suit your needs.

The following interactive graphic provides an overview of the storyboard feature:

Navigational areas of a storyboard

Different menu options are available while creating a storyboard and while viewing it. This section describes the navigational areas and the available menu options.

Navigational areas while creating a storyboard

The following graphic shows the navigational areas while creating or editing a storyboard in the edit mode:


The following table describes the available menu options:

Menu itemAdditional information
Left menu bar
1SlidesAdd new slides of different types using an available template. For more information, see Slide types.

You can also navigate to another slide in the storyboard using this menu.

2Filters

Add report filters to a report on a content slide.

Note: The Filters menu is enabled only if User Prompt filters are available for the report.

3ReportsSearch and add a report from BMC Remedy Smart reporting to a slide.
4Image

Add an image to a slide using the Image Manager. You can use an existing image, or upload one.

Top menu bar

5Storyboard
6Slide
7Collaborate

Add collaborators to view and work on the storyboard. For more information, see Access.

Right menu bar
8X (Cross sign on the right menu bar)Close the storyboard.
9Social collaboration options

Perform the following actions on a slide from this menu:

  • Add comments
  • View comments thread and respond to comments
  • Subscribe to comments
  • Add notes to slides

For more information, see Social collaboration options.

Bottom menu bar
10Name of the StoryboardArea that displays the storyboard name.
11Favorite (star icon on the bottom menu bar)Mark a Storyboard as your favorite.
12Present Mode
Switch to the Present mode to preview the storyboard while editing.
13ExportExport the Storyboard to PDF format.
Slide content area
14Slide content areaAdd, remove, or edit content in a slide.

Navigational areas while viewing a storyboard

The following graphic shows the navigational areas while creating or editing a storyboard in the edit mode:

The following table describes the available menu options:

Menu itemAdditional information
Left menu bar (Filters menu)
1XHide the Filters menu.
2Filters

Apply report filters to a report on a slide.

Note: The Filters menu is enabled only if User Prompt filters are available for the report.

3Version historyView version history of the storyboard.
Right menu bar
4XClose the Expand Comments menu.
5Social collaboration options

Perform the following actions on a slide from this menu:

  • Add comments
  • View comments thread and respond to comments
  • Subscribe to comments
  • Add notes to slides

For more information, see Social collaboration options.

Bottom menu bar
6Name of the StoryboardArea that displays the storyboard name.
7Favorite (star icon on the bottom menu bar)
Mark a storyboard as your favorite.
8Edit

You can perform the following actions on the storyboard from this menu:

9ShareDistribute or email the storyboard to other users. For more information, see Share.
10Export
11XClose the storyboard.


While viewing a storyboard, you can navigate within the storyboard by using any of the following methods:

  • Clicking the left and right arrows on the sides of the current slide
  • The slider at the bottom of a slide
  • Left and right arrow keys on the keyboard
  • The table of contents slide in the storyboard, if you added one.

Where to go from here

Creating a Storyboard

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