This documentation supports the 19.02 version of Remedy IT Service Management Suite.

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Registering time segments



Registering time segments works like a calendaring system. For example, if you schedule a meeting in a certain conference room, nobody else can reserve the conference room at the same time. Similarly, you can block out time segments around business events (like company holidays), categorization, or configuration items (CIs). For example, an available time segment could specify that a CI is available for use, while an unavailable time segment could be used to represent a scheduled or planned maintenance window.


For more information, see  Defining business schedules using Business Time and  Registering time segments


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